Co-ordinator Colleagues Help me to help you! A further polite reminder due to continuing problems with duplicate registrations. I've just had to deal with yet another instance of a volunteer setting up a duplicate registration. This causes additional work for both myself and hence eventually Co-ordinators when they have to delete/enter volunteers details into their Syndicates. Our computer boffins have provided facilities to enable me to quickly identify possible duplicate registrations. New volunteers to FreeBMD register via the registration page at: http://www.freebmd.org.uk/join?coord=****** To assist the administration process and prevent duplicate registrations by volunteers the following message greet volunteers when they reach the registration page. We have even changed the wording over time to align with comments received from volunteers who had set up duplicate registrations. **************************************************************************************************************************************************** Welcome to the FreeBMD Registration. Volunteers only require one SubmitterID regardless of the number of Syndicates they belong to. If you have previously transcribed for FreeBMD please continue to use your existing SubmitterID even if you intend to join another Syndicate or have been inactive for a long period of time. If you have forgotten your SubmitterID or your password, if you have changed your email address, or if you experience any problems involving your registration, please contact the Volunteer Coordinator with details of the problem. SubmitterIDs are retained on the system regardless of how long ago transcription activity was last carried out by a volunteer using the ID. The administration team are able to locate a SubmitterID based on minimal information. Failure to heed this advice will cause additional work and incovenience for the administration team and yourself. To register as a NEW FreeBMD Submitter please fill in the form below and click on Register You will be sent an email to confirm your registration within the next 12 hours. It is vital that you supply the correct email address. If you haven't received the email within 12 hours please check in your SPAM folder in case it has been delivered there in error, this is particularly important if your ISP is AOL Please contact the Volunteer Coordinator if you do not receive an email to confirm your registration; do NOT attempt to re-register. ***************************************************************************************************************************************************** (Note: There's a clickable link from Volunteer Coordinator to vol-coord@freebmd.org.uk .) Despite our best endeavours, volunteers are still continuing to set up duplicate registrations for whatever reasons. This involves quite a bit of administration effort to resolve the problem. To resolve this problem at source it would be appreciated if Co-ordinators could mention to their new volunteers "if they already have a SubmitterID they do not need to set up another". If any Co-ordinator is NOT advising their potential new volunteers about this aspect could they please let me know why this should be so? The fact volunteers are joining another Syndicate or have changed their email address/name does not a require a new SubmitterID. An email by volunteers or Co-ordinators to Volunteer Coordinator at: vol-coord@freebmd.org.uk can resolve 100% of problems involving registrations. Regards Allan Raymond