Good Morning, I have a user with a problem as detailed in her note below. The processes of rebooting and checking UAC is on have been exhausted but still the problem exists. Can anyone please through any light as to the resolution and could you please copy Valerie on your response as I will be unavailable for most of today.  Many thanks and best wishes,     Peter Peter M Jones Red Rose Syndicate FreeBMD ----- Forwarded Message ---- From: V alerie McLeese <valmac50@yahoo.co..uk> To: Peter Jones <red_rose_syndicate@yahoo.co.uk> Sent: Sunday, 12 April, 2009 18:16:15 Subject: Re: FreeBMD, 1845 Marriages December, Page 0028 Hi Peter thanks for everything, i am having problems as i downloaded the WinBMD programme and i managed to complete the batch header but when i pressed to continue my pc keeps closing the programme down and i've no idea whats wrong with it, i am using Windows Vista, i know Vista isn;t compatable with all programmes Any suggestions please  Valerie ________________________________

Installing WinBMD on a Vista OS seems to be a continuing problem for some would be users. What is the latest state of the art? I have advised on UAC and so on, and this Australian lady called in a computer engineer all to no effect. I am afraid I have lost this transcriber. Kind regards, John ----- Original Message ----- From: "Peter Jones" <red_rose_syndicate@yahoo.co.uk> To: <FreeBMD-syndicates@rootsweb.com> Cc: "Valerie McLeese" <valmac50@yahoo.co.uk> Sent: Monday, April 13, 2009 11:18 AM Subject: WinBMD & Vista Good Morning, I have a user with a problem as detailed in her note below. The processes of rebooting and checking UAC is on have been exhausted but still the problem exists. Can anyone please through any light as to the resolution and could you please copy Valerie on your response as I will be unavailable for most of today. Many thanks and best wishes, Peter Peter M Jones Red Rose Syndicate FreeBMD ----- Forwarded Message ---- From: V alerie McLeese <valmac50@yahoo.co..uk> To: Peter Jones <red_rose_syndicate@yahoo.co.uk> Sent: Sunday, 12 April, 2009 18:16:15 Subject: Re: FreeBMD, 1845 Marriages December, Page 0028 Hi Peter thanks for everything, i am having problems as i downloaded the WinBMD programme and i managed to complete the batch header but when i pressed to continue my pc keeps closing the programme down and i've no idea whats wrong with it, i am using Windows Vista, i know Vista isn;t compatable with all programmes Any suggestions please Valerie ________________________________

I suspect that in the last week or so an update of something (either Windows or maybe some 'security' software) may have made WinBMD on Vista more unpredictable, and I had one of these mystery error messages appear a few days ago after running WinBMD on Vista successfully for months. One of my transcribers has similarly run into problems last week after having none for months. That is with 'run time error 429 Active X component can't create object'. Suggestions, for what they are worth: 1) Install as administrator and with User Account Control On 2) Tell people not to try to use WinBMD after installing it until after restarting their computer. 3) If you do get a problem, start WinBMD using 'Run as Administrator' after right-mouse-click on the WinBMD icon, then confirm it is a safe program that you trust. 4) Then try to run it as normal. It does happen that new transcribers get put off because of problems installing WinBMD. Often these are transcribers whose computer knowledge is insufficient to explain the problem clearly or to follow advice to put it right. Thinking outside the box, is it (a) feasible and (b) desirable to have a list of experienced FreeBMD volunteers in various parts of the world who might be able to advise people by phone in their area? Only once have I offered my phone number to a new transcriber having difficulties getting started, and that was some years ago, but he has clocked up well over 100,000 entries since. Another idea 'outside the box'. Get people to try installing some other free download software such as Irfanview or XnView or EditPad Lite and see if that gives them any problems. They may have a generic problem with their computer installing anything. Jeff ----- Original Message ----- From: "John Pingram" <johnpingram@deneswood.plus.com> To: <freebmd-syndicates@rootsweb.com> Sent: Tuesday, April 14, 2009 9:43 AM Subject: Re: WinBMD & Vista > Installing WinBMD on a Vista OS seems to be a continuing problem for some > would be users. What is the latest state of the art? I have advised on UAC > and so on, and this Australian lady called in a computer engineer all to > no > effect. I am afraid I have lost this transcriber. > Kind regards, > John > > > ----- Original Message ----- > From: "Peter Jones" <red_rose_syndicate@yahoo.co.uk> > To: <FreeBMD-syndicates@rootsweb.com> > Cc: "Valerie McLeese" <valmac50@yahoo.co.uk> > Sent: Monday, April 13, 2009 11:18 AM > Subject: WinBMD & Vista > > > Good Morning, > > I have a user with a problem as detailed in her note below. The processes > of > rebooting and checking UAC is on have been exhausted but still the problem > exists. Can anyone please through any light as to the resolution and could > you please copy Valerie on your response as I will be unavailable for most > of today. > > Many thanks and best wishes, > Peter > Peter M Jones > Red Rose Syndicate > FreeBMD > > > > > ----- Forwarded Message ---- > From: V alerie McLeese <valmac50@yahoo.co..uk> > To: Peter Jones <red_rose_syndicate@yahoo.co.uk> > Sent: Sunday, 12 April, 2009 18:16:15 > Subject: Re: FreeBMD, 1845 Marriages December, Page 0028 > > > Hi Peter > thanks for everything, i am having problems as i downloaded the WinBMD > programme and i managed to complete the batch header but when i pressed to > continue my pc keeps closing the programme down and i've no idea whats > wrong > with it, i am using Windows Vista, i know Vista isn;t compatable with all > programmes > Any suggestions please > Valerie > > > > > ________________________________ > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FREEBMD-SYNDICATES-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >