In order to install WinBMD the computer must be able to access the internet to collect any files that it needs which it discovers have not already been installed in connection with other packages on the computer. If the installation is tried after disconnecting from the internet it may fail. This may be the case here. Jeff ----- Original Message ----- From: "Keith" <Keylotus@ukonline.co.uk> To: <FreeBMD-Admins-L@rootsweb.com> Sent: Thursday, August 18, 2005 11:25 PM Subject: Technical help needed >I have a transcriber who is trying to set up WinBMD. They can download the > file but when the run the program it searches for > previously installed files (of which there are none) . All virus > protection > is turned off also.. > Suggestions welcome please > Keith > > > > > ==== FreeBMD-Admins Mailing List ==== > Want to help FreeBMD? > Go to http://freebmd.rootsweb.com/Signup.html to find out how. > > ============================== > Search Family and Local Histories for stories about your family and the > areas they lived. Over 85 million names added in the last 12 months. > Learn more: http://www.ancestry.com/s13966/rd.ashx > >