already tried that, set my options so that no mail was to be filtered but still lost hundreds. I'm on a 29 day free trial at usermail.com and so far have had no problems whatsoever. Still using ntl as my ISP but have an pop and smtp account at usermail - cost just $19.95 a year and well worth it Lynda ----- Original Message ----- From: "Mark Hattam" <mark@dxradio.demon.co.uk> To: <FreeBMD-Admins-L@rootsweb.com> Sent: 01 January 2006 13:39 Subject: Re: Problems with NTL email addresses > NTlWorld's website says that they delete what they think is spam > incoming to user accounts. > > But this page > > http://www.ntlworld.com/helpsupport/spam/options.php > > appears to inform subscribers how to change the default spam > settings. This may help some people if there is too much > auto-deletion happening. > > Mark