I had this problem in the Scan 2 syndicate. A fellow transcriber recommended going to the FreeBMD GUS Database and downloading the file you required from there. For some strange reason the file which was not recognised when downloaded from my member's Page was recognised when obtained from the database. P W Pannell Scan 2 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.14.25/246 - Release Date: 30/01/2006