Keith Simpson wrote: >I have a transcriber who is having difficulties attaching completed >assignments to their e-mails. The transcriber has just transferred to >Wanadoo and is using Outlook Express, with their previous ISP they had no >problems what so ever. Has anybody else had problems and if so can they help >with a solution please. >They have checked their machine for all the obvious reasons. >Thanks >Keith > > > Keith, Assuming your transcriber has followed the setup procedure suggested by their new provider, could I suggest the best first step would be to contact them as it seems likely they have built-filters or modified the PC security/anti-spam settings in some way. Given that many people have a reluctance to "play" with an otherwise functional PC, most ISP's are only too willing to provide phone assistance. If this one doesn't, or wants to charge for the service, switch to another. Ron Sullivan