Jeff Coleman wrote on Mon, 3 Nov 2008: >This could be because the font BMDVerify uses to match the scans is not >installed on the computer, and the 'nearest alternative' the computer has >selected is not alphabetic. He could try something like Word and look at the >range of fonts installed, type in something like the top surname of the file >he is transcribing, and see if he can match the 'symbols' with one of the >installed fonts, to verify this. There is also advice in Word Help about >obtaining extra fonts. Jeff, thanks so much for your reply. I'm sure you're right and that it is a font issue, since there is no problem running the program, just with the displayed transcription. I'm very grateful for the pointer. >If he is abroad and the laptop's 'home language' is not western European >there may be a very limited range of suitable fonts. I believe it's his wife's laptop, so should be set to UK locale. I just tried to identify which font Verify is using on my (XP) machine (font size is in the registry, but not which font is being used) and I think it's the bold variant of Courier New. Wouldn't that be installed as part of the core Windows set with Vista? It is with XP. > >Has he tried the 'restore defaults' option? This is on the starter screen >where you select the scan image, at the foot of the screen. I'm sure he hasn't :-) and I'll get him to try it. Thanks again, Jeff, I'll report back for the benefit of the archives if we solve the problem. Best wishes, -- Nowl

BMDVerify uses either Times New Roman or Courier New when it displays the transcription. The actual one used depends on the year - as a rough rule Times New Roman is used for indexes between 1866Q1 and 1910Q2, otherwise Courier New. You can also get the orange box full of strange symbols if when you are asked to specify the name of the file containing your transcription, you give it the name of the file containing the image of the scan - but if you do this you will almost certainly get other warnings. David > -----Original Message----- > From: Nowl [mailto:[email protected]] > Sent: 03 November 2008 18:17 > To: [email protected] > Subject: Re: Problem with BMDVerify and Vista > > > Jeff Coleman wrote on Mon, 3 Nov 2008: > > >This could be because the font BMDVerify uses to match the scans is not > >installed on the computer, and the 'nearest alternative' the computer has > >selected is not alphabetic. He could try something like Word and > look at the > >range of fonts installed, type in something like the top surname > of the file > >he is transcribing, and see if he can match the 'symbols' with one of the > >installed fonts, to verify this. There is also advice in Word Help about > >obtaining extra fonts. > > Jeff, thanks so much for your reply. I'm sure you're right and that it > is a font issue, since there is no problem running the program, just > with the displayed transcription. I'm very grateful for the pointer. > > >If he is abroad and the laptop's 'home language' is not western European > >there may be a very limited range of suitable fonts. > > I believe it's his wife's laptop, so should be set to UK locale. I just > tried to identify which font Verify is using on my (XP) machine (font > size is in the registry, but not which font is being used) and I think > it's the bold variant of Courier New. Wouldn't that be installed as part > of the core Windows set with Vista? It is with XP. > > > >Has he tried the 'restore defaults' option? This is on the starter screen > >where you select the scan image, at the foot of the screen. > > I'm sure he hasn't :-) and I'll get him to try it. > > Thanks again, Jeff, I'll report back for the benefit of the archives if > we solve the problem. > > Best wishes, > -- > Nowl > >