Hi Everyone Thank you very much for all your comments, emails and phone calls re the problems with chariot. The ISP is still giving me problems but I have found that by going back to old email messages sent by people that chariot are now rejecting - I can send a new message in that old email and chariot doesn't reject it!! It's not satisfactory but at least I can get email messages out!! For those who don't want to receive messages via this rootsweb - just follow the instructions for unsubscribe. Regards Vanessa