FAX TO: 800-423-6787 cc: Via Registered Mail February 10, 1999 Desert Census Research 50 South Main Street, Suite 25-9 Salt Lake City, UT 84144 Re: Order dated 10/18/98 1. On 12/14/98 you advised that "you recognized the name and the order was in process and the package would arrive in a few days". 2. On 12/21/98 you advised "the photocopies are here and will be mailed tomorrow". 3. On 1/11/99 you advised "they will arrive tomorrow, already sent priority mail at a cost of $3.00". 4. I hereby request full refund of funds advanced to you, which you deposited 12/4/98. I expect receipt of your check via return mail and not later than February 19, 1999, so as to avoid further action on my part. Joseph V. Clawges, SR ************************************** The above was faxed and mailed on a letterhead containing full address information, including fax and email. There has been no response. Every time that I telephoned, the voice on the other end was always the same. This organization has a small web site which includes a printable order form. They do not accept credit cards; only checks and money order only. They do not accept email' all orders must be sent via snail mail. I don't recall where I found their site, but I believe it was in Cyndy's List because I use it frequently. A volunteer at FHC told me that Desert Sensus Service had absolutely no affiliation with the LDS organization.