As many of you that use MSN know there have been problems regarding receiving your mail from your rootsweb.com listS. As administrator of this list, I have received notices that many mails were undeliverable. I have checked into this, thought the problem was solved but am still receiving returned mail from "hotmail.msn.com" . instead of just msn.com Many of you may not be aware that MSN owns "Hotmail" also and because of this there have been problems. Here is the reply that I received after I had inquired about the problem. If you continue to have problems and don't think you are receiving your Holmes county mail let me know and I will check into it again. ahall10643@aol.com Here is the response in it's entirety. Ann ***********************************************************Subj: Re: Returned mail: hotmail.msn.com (Pat #235724)   Date: 2/28/03 12:13:49 AM Eastern Standard Time From: <A HREF="mailto:helpdesk-post@rootsweb.com">helpdesk-post@rootsweb.com</A> To: <A HREF="mailto:ahall10643@aol.com">ahall10643@aol.com</A> Sent from the Internet (Details) A response to your Help Desk message, "Returned mail: hotmail.msn.com," of Thu, 27 Feb 2003, at 9:55 a.m. follows:               ------------------------- ----- Transcript > of session follows ----- , , ... Deferred: Connection > timed out with hotmail.msn.com. Message could > not be delivered for 1 day Message will be deleted > from queue ANN WROTE: If MSN has corrected this problem > why am I (as listowner) still receivng "returned > mail" with "hotmail.msn.com" I > just received this notice of three of my subscribers > returned mail notice. What can they do? One of > them HAS indeed contacted MSN. Hi Ann, For about a week, MSN.com was refusing all mail from RootsWeb. That issue has apparently been resolved. However, the previous problems still exist. msn.com subscribers who have elected web mail for their account (hotmail.msn.com) usually receive the mail, even though MSN says it has bounced. Check the reason given. Any which give the reason as "250 unavailable" actually receive the mail. Since they are subbed as msn.com, and the bounces are coming from hotmail.msn.com, SmartList will not remove them. I just ignore the "250" bounces and delete them. Pat               -------------------------