I solved the same problem by getting a file cabinet and frames for hanging files. There are now available 3-ring binders that hang in these files. I have some labelled with a family name, some with a site name, some are labelled "to do soon" and "to do later" etc. When someone calls or writes with a question, I go to the appropriate file, and the answer is at my fingertips. These are also very handy for taking with you if you are doing research away from home. When I wanted to reserch the O'Gara family at the LDS Center, I simply picked up the O'Gara binder and took it with me, confident that all I knew about the O'Garas wwas in it. There are some things I have filed copies of in more than one binder because it pertains to more than one area of research. I also have hanging folders labelled with each person's name that I correspond with. This takes some effort to set up, but the results were worth it. Good luck with whatever you try. Seabhacc