Need to look up a few Consumer Laws first and then approach things properly, find the relevant people to complain to. For me it's not so bad but for someone in Oz, US etc sending off for what is described as a Will and then getting whatever it is they are selling is extremely unfair!!! I'm used to Ireland, how things are done... that's how I knew to email them first to ask if they actually had a Will! The person in U.S. finds it unbelievable! Dave On 25/03/2015 23:42, Viola Wiggins wrote: > Dave > I have been a member of the Consumer's Council (Which?) for Forty odd > years, so if an email to them is any good contact me off list with details. > Viola