Hmmm, We are one of the "Discontinued Products" I noticed in the Genealogy.com site at: http://www.genealogy.com/help/ Under Product Questions, "Select your product," Family Origins 10 and earlier are listed in the section with the discontinued products. The help section and the knowledge base are still there though. And, if I click on the "Shop" button at the bottom of the logo, I see that Family Origins is still listed as being for sale. Alfred D. Eller Family-Origins-Users-admin@RootsWeb.com FOW fact diagnostic tool, using Excel Spreadsheet http://freepages.computers.rootsweb.com/~adelr/FOFacts.htm ---------------------------------------------------------------