Great: "Genealogy.com's customers got an unpleasant surprise this week. The software producer has announced that they will now be charging for technical support. Apparently this applies to all of the company's products. The announcement was placed in the company's support message boards for Family Tree Maker, Family Origins, Ultimate Family Tree, Family Tree Creator, Family Tree Detective, and the online GenealogyLibrary.com division." The paid-phone support is 800-326-8733. Talking with a technical support representative on the phone will cost $2 per minute billed to a credit card at the time of service. Excerpted from: Eastman's Online Genealogy Newsletter, Vol. 6 No. 26 - June 25, 2001 -- Happy Hunting!! -- Paul Houston, TX, USA ICQ #73314929 Researching: VA - WHITE,LIPSCOMB,HILL,JOHNSON,SAUNDERS, TALBOT,TATE,EVANS NC - SMITH, BOSWELL, RHODES, CAPEHART,MORRIS, MARSHE, BRITT,SHAW View my American Ancestry at: http://freepages.genealogy.rootsweb.com/~paulrsmith **************** FREE Credit Card Referral Program. Quick money AND residual, lifetime income! CHECK IT OUT !! http://smithecomservices.tripod.com ***************************************

Paul Smith wrote: > Great: > > "Genealogy.com's customers got an unpleasant surprise this > week. The software producer has announced that they will now > be charging for technical support. > Talking with a technical support representative on the phone > will cost $2 per minute billed to a credit card at the time > of service. ======================== Two dollars a minute? Does that include a Tarrot Card reading? <grin> Jim