It was effectively a new install, I couldnt upgrade from windows 7 that I had running in parallels 8 as, while it worked fine in 8, as soon as i installed parallels 11, windows 7 stopped working because the activation key ran out and locked me out of windows completely when I tried to access it, so I have effectively set up a new virtual machine. I definitely have back ups of my tree, though not sure about all my custom settings, but this isnt too much of a problem for me if I have lost them, they are easily repaired, I just want my tree back..... :) > > On 04 November 2015 at 09:11 Mervyn Ashby via > <family-historian-users@rootsweb.com> wrote: > > > Karen, > > If you've 'upgraded' to Windows 10 by installing into an existing virtual > machine to try to retain your Windows software installations, you may find > that some of the dependencies required by your programs haven't been carried > forward to the Windows 10 installation. > > Re-installing Family Historian 5 should put things right, but make sure > you have a 'backup' of any customised Family Historian settings you've made > just in case you have to reset them. > > Mervyn > > Sent from my iPad > > > On 4 Nov 2015, at 08:21, GARDNER KAREN via > > <family-historian-users@rootsweb.com> wrote: > > > > Good morning, > > > > > > I have just updated both Parallels and Windows at home (had to install > > new > > versions, I couldnt upgrade the ones I had - too old for upgrades), and > > now when > > I try and open FH it fails, no error message or anything. Will this be > > solved > > be re-installing the program? I am on version 5 still which I upgraded > > from V4. > > > > > > > > Thanks > > Karen > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > > without the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >