Good morning, I have just updated both Parallels and Windows at home (had to install new versions, I couldnt upgrade the ones I had - too old for upgrades), and now when I try and open FH it fails, no error message or anything. Will this be solved be re-installing the program? I am on version 5 still which I upgraded from V4. Thanks Karen

Karen, If you've 'upgraded' to Windows 10 by installing into an existing virtual machine to try to retain your Windows software installations, you may find that some of the dependencies required by your programs haven't been carried forward to the Windows 10 installation. Re-installing Family Historian 5 should put things right, but make sure you have a 'backup' of any customised Family Historian settings you've made just in case you have to reset them. Mervyn Sent from my iPad > On 4 Nov 2015, at 08:21, GARDNER KAREN via <family-historian-users@rootsweb.com> wrote: > > Good morning, > > > I have just updated both Parallels and Windows at home (had to install new > versions, I couldnt upgrade the ones I had - too old for upgrades), and now when > I try and open FH it fails, no error message or anything. Will this be solved > be re-installing the program? I am on version 5 still which I upgraded from V4. > > > > Thanks > Karen > > ------------------------------- > To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message