Further to this, if you did not make a note of the briefly displayed code, how did you install the download today, never mind in the future? Regards, Mike Tate Sent from my Hudl Beryl & Mike Tate <post@tatewise.co.uk> wrote: >That is an unusual description of the online purchase process from Calico Pie. Usually an Email is sent to you with the licence details and link to download the installation file with a 30-day time limit. It is then important that you Backup the licence details and downloaded file to allow re-installation in future. > >Did you not have to supply an Email address as part of the purchase process? > >You could try the Calico Pie support contact and provide full details of how and when you made the purchase, and hopefully they should sort it out. > >Regards, Mike Tate > >Sent from my Hudl