I am “brand new” to the program, so my question has probably been answered somewhere, but I can’t find it! When I look at media, I can see a list of things that I imported, but I cannot see the actual pictures. They were all *.jpg, so I would think it would be no problem. All I can see are boxes with an “X” in the middle. When I try to open in editor/player it says “Unable to load object.” Could the import of media failed? Any suggestions? Barbara We must be what we want our children to become. ~ Brene Brown

Hi Barbara, Yours is a common symptom. What the "X" are saying is that the Linked File path in the Media record is not pointing at where the *.jpg file is stored. The FHUG - Knowledge Base - Changing External File Links has advice on this topic: http://www.fhug.org.uk/wiki/doku.php?id=how_to:changing_external_file_links Does the Linked File path say something like Media\filename.jpg ? If so, then that file should exist in the Windows/File Explorer filing system at: My Documents\Family Historian Projects\Name\Name.fh_data\Media\filename.jpg Where Name is the name of your Project. When you added the .jpg files, did you opt to "Copy the media files into the Project Folder" by using "Copy" button? If so, then everything above should apply. But if you chose "Don't Copy" button then the Linked File path will be something like C:\Users\Name\... wherever you had your .jpg files. If you have subsequently moved or deleted those .jpg files then FH can no longer find them, hence the "X". Do either of the above scenarios make sense, and help you resolve the problem? Assuming the .jpg files do still exist on your PC, then the next free update to FH V6.1 offers an automatic search to fix that kind of problem, which has become a recurring theme of late, especially with users migrating from PC to PC, or importing from other products, and getting lots of "X". Regards, Mike Tate -----Original Message----- Subject: [FHU] Media I am “brand new” to the program, so my question has probably been answered somewhere, but I can’t find it! When I look at media, I can see a list of things that I imported, but I cannot see the actual pictures. They were all *.jpg, so I would think it would be no problem. All I can see are boxes with an “X” in the middle. When I try to open in editor/player it says “Unable to load object.” Could the import of media failed? Any suggestions? Barbara