If you purchased V3 as a download, email support@family-historian.co.uk and ask them to resend your license, including your email address at the time of purchase if it's changed. If you bought a CD your license will be printed on a slip of paper which came with it. On 2 October 2011 19:44, stuartmalcolm@tiscali.co.uk < stuartmalcolm@tiscali.co.uk> wrote: > > I upgraded from V3 but I do not have the license information from V3 > to be able to follow the step below. What is my next move please? > > -- Jane. Jane Taubman | www.rjt.org.uk | www.taubman.org.uk |www.fhug.org.uk