Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message

Brian Sounds exactly the same. I've not changed my anti-virus software - I'm using McAfee, like you on your pc, and it always worked fine with FH until today. Tony -----Original Message----- From: Brian Horridge <brian.horridge@btinternet.com> To: family-historian-users <family-historian-users@rootsweb.com> Sent: Sat, 17 Sep 2011 17:32 Subject: Re: [FHU] Program suddenly crashes Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Could Tony and Brian please report this problem via the FHUG website forums where similar problems are being reported. Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the Login section. Then post your problem to "Forums > V4 Usage > FH stopped working" and click Post Reply on the right. You could also try sending a message to support@family-historian.co.uk -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian Horridge Sent: 17 September 2011 17:35 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message