A couple of months ago I had problems with my pc which started when BT asked me to upgrade my McAfee software. I went on to a Tech Guys web site and they advised me to disable McAfee which I did. For a couple of weeks I had no AV software whilst I tried to sort this out. In the end I contacted BT about this (which I should have done at the beginning) they said McAfee had become corrupt and advised me to uninstall and re install the updated versions. This I did and have had no problems since. My McAfee comes free with my BT Broadband package. Those who encountered problems when upgrading this could try removing it and reinstalling it in the upgraded version. I have Wind 7 (32) and the latest version of FH Victor On 18/09/2011 2:53 PM, Colin Stevens wrote: > You all appear to have answered your own question, McAfee is the problem, as > it can be with many programs. > > Hope this helps > > Colin > > On 17 September 2011 19:15, ANDREA KENT<andrea.kent@btopenworld.com> wrote: > >> Just for info - I am running FH 4.1.3 on my laptop under Windows 7 64-bit >> (with >> SP1), and McAfee Security Centre - so far (and my fingers are crossed!) >> without >> problems. >> >> Regards, >> Andrea >> >> ________________________________ >> From: Beryl& Mike Tate<post@tatewise.co.uk> >> To: family-historian-users@rootsweb.com >> Sent: Saturday, 17 September, 2011 18:51:39 >> Subject: Re: [FHU] Program suddenly crashes >> >> Could Tony and Brian please report this problem via the FHUG website forums >> where similar problems are being reported. >> >> Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the >> Login >> section. >> Then post your problem to "Forums> V4 Usage> FH stopped working" and >> click >> Post Reply on the right. >> >> You could also try sending a message to support@family-historian.co.uk >> >> -----Original Message----- >> From: family-historian-users-bounces@rootsweb.com >> [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian >> Horridge >> Sent: 17 September 2011 17:35 >> To: family-historian-users@rootsweb.com >> Subject: Re: [FHU] Program suddenly crashes >> >> Tony >> >> I'm not sure what's happening but FH on my desktop PC is behaving exactly >> the same - it runs for a short time then just disappears. There is no >> error >> message (I've just timed it and it was there for 1 minute). It happens >> whether I'm actively doing something or if the programme is just sitting >> there. >> >> It also happens when I've clicked on an old (non-project) .ged file or >> starting the programme which loads the default .ged file (project). >> >> I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which >> is also FH 4.1.3 and XP. >> >> Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) >> desktop but AVG on my (OK) laptop. >> >> Brian >> >> >> >> ----- Original Message ----- >> From: "Tony Bennett"<tbennett54@aol.com> >> To:<FAMILY-HISTORIAN-USERS@rootsweb.com> >> Sent: Saturday, September 17, 2011 1:09 PM >> Subject: [FHU] Program suddenly crashes >> >> >>> For the first time today, my FH program has started crashing suddenly. >> It >>> starts up ok but then runs for only half a minute or so then abruptly >>> shuts down. >>> >>> Anyone else experiencing this? And does anyone have any suggestions for >>> stopping it? I assume I could try reinstalling the program but I have >> not >>> done so yet. >>> >>> >>> >>> Tony Bennett >>> Cheshire, UK >>> >>> >>> >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >>> without the quotes in the subject and the body of the message >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without the quotes in the subject and the body of the message >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without >> the quotes in the subject and the body of the message >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without the quotes in the subject and the body of the message >> > > ------------------------------- > To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message