Mine is crashing too  - on main PC and on laptop? HELP ________________________________ From: "family-historian-users-request@rootsweb.com" <family-historian-users-request@rootsweb.com> To: family-historian-users@rootsweb.com Sent: Sunday, 18 September, 2011 8:01:32 Subject: FAMILY-HISTORIAN-USERS Digest, Vol 6, Issue 224 Today's Topics:   1. Re: Program suddenly crashes (ANDREA KENT)   2. Re: Program suddenly crashes (Tony Bennett)

Visit http://www.fhug.org.uk/cgi-bin/index.cgi register for free under Login section. Then view "Forums" > "V4 Usage" > "FH stopped working" where lots of other users have the same problem. It is almost certainly caused by an update to McAfee security suite which is now treating FH as a virus threat. User who have uninstalled McAfee and installed an alternative anti-virus product have FH working again. Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tricia Barnett Sent: 18 September 2011 14:43 To: family-historian-users@rootsweb.com Subject: [FHU] Program suddenly crashes Mine is crashing too  - on main PC and on laptop? HELP Today's Topics:   1. Re: Program suddenly crashes (ANDREA KENT)   2. Re: Program suddenly crashes (Tony Bennett)

Apologies for teaching people to suck eggs, but... For those replacing McAfee (e.g. by AVG Free edition), please do things in a safe order: 1. Download the new anti virus software. 2. Disconnect your PC from the internet. (Pull out cable to router; turn off wireless; whatever is necessary.) 3. Uninstall McAfee. 4. Install new AV software. 5. reconnect to outside world. >From personal experience, FH4 works fine under Vista and Windows 7 with AVG Free installed. Bob -----Original Message----- From: Beryl & Mike Tate Sent: Sunday, September 18, 2011 2:53 PM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes Visit http://www.fhug.org.uk/cgi-bin/index.cgi register for free under Login section. Then view "Forums" > "V4 Usage" > "FH stopped working" where lots of other users have the same problem. It is almost certainly caused by an update to McAfee security suite which is now treating FH as a virus threat. User who have uninstalled McAfee and installed an alternative anti-virus product have FH working again. Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tricia Barnett Sent: 18 September 2011 14:43 To: family-historian-users@rootsweb.com Subject: [FHU] Program suddenly crashes Mine is crashing too - on main PC and on laptop? HELP Today's Topics: 1. Re: Program suddenly crashes (ANDREA KENT) 2. Re: Program suddenly crashes (Tony Bennett) ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message