Stewart I am afraid I have no suggestions for cures, but for the record and for comparison, when I run FH (v.4) on this laptop, moving around an all-relatives diagram with some hundred boxes visible at any point, I see two images in the resource monitor marked Fh.exe. One shows a Commit figure of 4,020 KB (4MB), which hardly changes whatever happens in FH, and the other 216,508KB (i.e. 0.2GB compared to your 1.9GB). The latter drops to 60MB if I close the chart, and rises to 361MB if I open an Everyone diagram (3629 people). This is in Win7 Pro 64bit on an i7 quad-processor with 8GB of memory. The 9 processes for my AVG firewall/virus checker etc use about 150 MB between them. Ian On 28/02/2012 18:58, Stewart Harverson wrote: Thanks for trying to help Gabrielle, I have spent some time using task manager to examine the processes to see what's going on - however there's not an obvious culprit! I added a 'peak working set (memory)' column to record any peaks in surge. Part of my anti-virus program, ('Mcafee on access scanner service') seemed to be using a lot of resources and surged at just under 438,000 K and settled to a level around a quarter of that. However, F.H. recorded 1,000,000 K on starting up and surged to 1,921,260 K on using diagrams. Whilst using 'Diagrams' F.H. continued at that level! The'Commit Size' using F.H.was 1,916,676 K (this is apparently the amount of virtual memory that's reserved for use by a process). The difference between the peak working set (memory)figure and the 'Commit Size' when using diagram in F.H. seems to be so little and I suspect therein lies the problem that I am having with poor memory space. I admit that looking at the readings on task manager is not something I do often and trying to understand them is a little beyond me! Perhaps someone can suggest what I can do! Thanks Stewart -----Original Message----- From: Gabrielle Baker Sent: Monday, February 27, 2012 11:29 PM To: [1]family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Hi, It might be another program that's the culprit. I use large datasets in Excel a couple of hundred megs each. I get similar messages if I have opened a memory intensive application beforehand such as a flash based game in Facebook. Even though I may have logged out of facebook when looking at the current processes in task manager it still registers the application as open. When it next happens open up task manager (control+alt+delete) and look under the processes tab, you will then see what is clagging up your system. If you google the name you should come up with the program that is the culprit. Cheers Gabrielle ------------------------------- To unsubscribe from the list, please send an email to [2]FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [3]FAMILY-HISTORIAN-USERS -request@rootsweb.com with the word 'unsubscribe' without the quotes in the sub ject and the body of the message References 1. mailto:family-historian-users@rootsweb.com 2. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com 3. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com

Thanks Ian It seems that my processor is pretty well as powerful as yours but I have only 6 GB of memory. I generally work using the diagrams window and its really disappointing to get this malfunction- whatever's causing it. I have so many more images that I wanted to add to the media file but it's clear that I'm simply going to make the situation worse. I had simply assumed that F.H. could take an endless number of images- - I had thought that the program automatically reduced the saved image to a size that the program could not be overloaded. I've now scaled down the diagram display to 75% and my images are now visible as a result. Unfortunately I don't seem able to maintain this reduction and have to reset it each time that I open the program! I can't believe that I've reached a point when all I can do is cross my fingers and hope that all will be well when I use version 5! Oh well ...what's on tv ?! Stewart -----Original Message----- From: Ian Constable Sent: Wednesday, February 29, 2012 9:41 AM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Stewart I am afraid I have no suggestions for cures, but for the record and for comparison, when I run FH (v.4) on this laptop, moving around an all-relatives diagram with some hundred boxes visible at any point, I see two images in the resource monitor marked Fh.exe. One shows a Commit figure of 4,020 KB (4MB), which hardly changes whatever happens in FH, and the other 216,508KB (i.e. 0.2GB compared to your 1.9GB). The latter drops to 60MB if I close the chart, and rises to 361MB if I open an Everyone diagram (3629 people). This is in Win7 Pro 64bit on an i7 quad-processor with 8GB of memory. The 9 processes for my AVG firewall/virus checker etc use about 150 MB between them. Ian On 28/02/2012 18:58 Thanks for trying to help Gabrielle, I have spent some time using task manager to examine the processes to see what's going on - however there's not an obvious culprit! I added a 'peak working set (memory)' column to record any peaks in surge. Part of my anti-virus program, ('Mcafee on access scanner service') seemed to be using a lot of resources and surged at just under 438,000 K and settled to a level around a quarter of that. However, F.H. recorded 1,000,000 K on starting up and surged to 1,921,260 K on using diagrams. Whilst using 'Diagrams' F.H. continued at that level! The'Commit Size' using F.H.was 1,916,676 K (this is apparently the amount of virtual memory that's reserved for use by a process). The difference between the peak working set (memory)figure and the 'Commit Size' when using diagram in F.H. seems to be so little and I suspect therein lies the problem that I am having with poor memory space. I admit that looking at the readings on task manager is not something I do often and trying to understand them is a little beyond me! Perhaps someone can suggest what I can do! Thanks Stewart -----Original Message----- From: Gabrielle Baker Sent: Monday, February 27, 2012 11:29 PM To: [1]family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Hi, It might be another program that's the culprit. I use large datasets in Excel a couple of hundred megs each. I get similar messages if I have opened a memory intensive application beforehand such as a flash based game in Facebook. Even though I may have logged out of facebook when looking at the current processes in task manager it still registers the application as open. When it next happens open up task manager (control+alt+delete) and look under the processes tab, you will then see what is clagging up your system. If you google the name you should come up with the program that is the culprit. Cheers Gabrielle ------------------------------- To unsubscribe from the list, please send an email to [2]FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [3]FAMILY-HISTORIAN-USERS -request@rootsweb.com with the word 'unsubscribe' without the quotes in the sub ject and the body of the message References 1. mailto:family-historian-users@rootsweb.com 2. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com 3. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Stewart I would hope that version 5 should solve your problem. It uses a much more memory efficient way of displaying pictures in diagrams and reports (and the new books), and with faster diagram loading speed, than previously. Even in V4, you should be able to add as many pictures as you like to a *project* pretty well indefinitely, without adding any measurable burden on FH per se. Of course if you then display a diagram which uses more pictures than previously, the overheads of this will of course have increased - but as I say, this situation is much improved in V5. The only other consideration is that when you start a project, both in V4 and V5, FH will by default load thumbnails in the background, to make the display of pictures in the Focus Window and the Multimedia Window faster. This should not cause problems, but the memory used by FH will temporarily increase while this is happening. You can tell FH to not do it if you want to, for whatever reason. To do that, open Preferences on the Tools menu, and click the Advanced button on the General tab, and untick "Auto-load Thumbnail Images when opening Project". However, I recommend that you only untick this option if you have some good reason to do so because if you do untick it, you will have to wait longer for pictures to appear when you first view them in the Focus Window and the Multimedia Window. Simon Orde List Administrator & Family Historian designer ----- Original Message ----- From: "Stewart Harverson" <stewart.harverson@hotmail.co.uk> To: <family-historian-users@rootsweb.com> Sent: Wednesday, February 29, 2012 7:23 PM Subject: Re: [FHU] Memory troubles > Thanks Ian > > It seems that my processor is pretty well as powerful as yours but I have > only 6 GB of memory. > > I generally work using the diagrams window and its really disappointing to > get this malfunction- whatever's causing it. > > I have so many more images that I wanted to add to the media file but it's > clear that I'm simply going to make the situation worse. > I had simply assumed that F.H. could take an endless number of images- > - I had thought that the program automatically reduced the saved image to > a > size that the program could not be overloaded. > > I've now scaled down the diagram display to 75% and my images are now > visible as a result. > Unfortunately I don't seem able to maintain this reduction and have to > reset > it each time that I open the program! > > I can't believe that I've reached a point when all I can do is cross my > fingers and hope that all will be well when I use version 5! > > Oh well ...what's on tv ?! > > Stewart > > > > > > > > > > -----Original Message----- > From: Ian Constable > Sent: Wednesday, February 29, 2012 9:41 AM > To: family-historian-users@rootsweb.com > Subject: Re: [FHU] Memory troubles > > > Stewart > I am afraid I have no suggestions for cures, but for the record and for > comparison, when I run FH (v.4) on this laptop, moving around an > all-relatives diagram with some hundred boxes visible at any point, I > see > two images in the resource monitor marked Fh.exe. One shows a Commit > figure > of 4,020 KB (4MB), which hardly changes whatever happens in FH, and the > other 216,508KB (i.e. 0.2GB compared to your 1.9GB). The latter drops > to > 60MB if I close the chart, and rises to 361MB if I open an Everyone > diagram > (3629 people). This is in Win7 Pro 64bit on an i7 quad-processor with > 8GB > of memory. > The 9 processes for my AVG firewall/virus checker etc use about 150 MB > between them. > Ian > On 28/02/2012 18:58 > > Thanks for trying to help Gabrielle, > > I have spent some time using task manager to examine the processes to see > what's going on - however there's not an obvious culprit! > > I added a 'peak working set (memory)' column to record any peaks in surge. > > Part of my anti-virus program, ('Mcafee on access scanner service') seemed > to be using a lot of resources and surged at just under 438,000 K and > settled to a level around a quarter of that. > > However, F.H. recorded 1,000,000 K on starting up and surged to 1,921,260 > K > on using diagrams. Whilst using 'Diagrams' F.H. continued at that level! > > The'Commit Size' using F.H.was 1,916,676 K (this is apparently the amount > of virtual memory that's reserved for use by a process). > > The difference between the peak working set (memory)figure and the 'Commit > Size' when using diagram in F.H. seems to be so little and I suspect > therein > lies the problem that I am having with poor memory space. > > I admit that looking at the readings on task manager is not something I do > often and trying to understand them is a little beyond me! > > Perhaps someone can suggest what I can do! > > Thanks > Stewart > > > > > > -----Original Message----- > From: Gabrielle Baker > Sent: Monday, February 27, 2012 11:29 PM > To: [1]family-historian-users@rootsweb.com > Subject: Re: [FHU] Memory troubles > > Hi, > > It might be another program that's the culprit. I use large datasets in > Excel a couple of hundred megs each. I get similar messages if I have > opened a memory intensive application beforehand such as a flash based > game > in Facebook. Even though I may have logged out of facebook when looking > at > the current processes in task manager it still registers the application > as > open. When it next happens open up task manager (control+alt+delete) and > look under the processes tab, you will then see what is clagging up your > system. If you google the name you should come up with the program that > is > the culprit. > > Cheers > > Gabrielle > > ------------------------------- > To unsubscribe from the list, please send an email to > [2]FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [3]FAMILY-HISTORIAN-USERS > -request@rootsweb.com with the word 'unsubscribe' without the quotes in > the > sub > ject and the body of the message > > References > > 1. mailto:family-historian-users@rootsweb.com > 2. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com > 3. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message

<<snippet>> I've now scaled down the diagram display to 75% and my images are now visible as a result. Unfortunately I don't seem able to maintain this reduction and have to reset it each time that I open the program! <<snippet>> To preserve the scale and any other settings, use Diagram > Save Diagram As > Custom Diagram Type and give it a name of your choice. Then subsequently use View > Custom Diagrams and choose the named Diagram Type. The five Standard Diagrams (at the top of the View > Standard Diagrams list) do not preserve the scale setting. It is advised that you do not change the settings of these five Standard Diagrams without taking precautions. See the FHUG Knowledge Base for further details: Managing FH Settings at http://www.fhug.org.uk/wiki/doku.php?id=how_to:move_settings Scope of FH Features at http://www.fhug.org.uk/wiki/doku.php?id=how_to:understanding_scope_of_features Regards, Mike Tate

Many thanks to Simon and Mike, Simon - I unticked the "Auto-load Thumbnail Images when opening Project"- I agree, the images were much slower as you said they would be! Mike- thanks for the tip on how to maintain the scale reduction- it worked! However, I found that the best method of working around my problem was to simply reduce the number of ancestors and descendants in the diagram. This setting is remembered by the program and my images are visible without having to rescale the whole diagram. Thanks again to anyone who's tried to help, Stewart -----Original Message----- From: Beryl & Mike Tate Sent: Thursday, March 01, 2012 11:29 AM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles <<snippet>> I've now scaled down the diagram display to 75% and my images are now visible as a result. Unfortunately I don't seem able to maintain this reduction and have to reset it each time that I open the program! <<snippet>> To preserve the scale and any other settings, use Diagram > Save Diagram As > Custom Diagram Type and give it a name of your choice. Then subsequently use View > Custom Diagrams and choose the named Diagram Type. The five Standard Diagrams (at the top of the View > Standard Diagrams list) do not preserve the scale setting. It is advised that you do not change the settings of these five Standard Diagrams without taking precautions. See the FHUG Knowledge Base for further details: Managing FH Settings at http://www.fhug.org.uk/wiki/doku.php?id=how_to:move_settings Scope of FH Features at http://www.fhug.org.uk/wiki/doku.php?id=how_to:understanding_scope_of_features Regards, Mike Tate ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message