P.S. It seems that scaling down wasn't the temp cure - it was discovered by reducing the ancestors and descendants to only 5 generations. Stewart ----------- Thanks Ian It seems that my processor is pretty well as powerful as yours but I have only 6 GB of memory. I generally work using the diagrams window and its really disappointing to get this malfunction- whatever's causing it. I have so many more images that I wanted to add to the media file but it's clear that I'm simply going to make the situation worse. I had simply assumed that F.H. could take an endless number of images- - I had thought that the program automatically reduced the saved image to a size that the program could not be overloaded. I've now scaled down the diagram display to 75% and my images are now visible as a result. Unfortunately I don't seem able to maintain this reduction and have to reset it each time that I open the program! I can't believe that I've reached a point when all I can do is cross my fingers and hope that all will be well when I use version 5! Oh well ...what's on tv ?! Stewart -----Original Message----- From: Ian Constable Sent: Wednesday, February 29, 2012 9:41 AM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Stewart I am afraid I have no suggestions for cures, but for the record and for comparison, when I run FH (v.4) on this laptop, moving around an all-relatives diagram with some hundred boxes visible at any point, I see two images in the resource monitor marked Fh.exe. One shows a Commit figure of 4,020 KB (4MB), which hardly changes whatever happens in FH, and the other 216,508KB (i.e. 0.2GB compared to your 1.9GB). The latter drops to 60MB if I close the chart, and rises to 361MB if I open an Everyone diagram (3629 people). This is in Win7 Pro 64bit on an i7 quad-processor with 8GB of memory. The 9 processes for my AVG firewall/virus checker etc use about 150 MB between them. Ian On 28/02/2012 18:58 Thanks for trying to help Gabrielle, I have spent some time using task manager to examine the processes to see what's going on - however there's not an obvious culprit! I added a 'peak working set (memory)' column to record any peaks in surge. Part of my anti-virus program, ('Mcafee on access scanner service') seemed to be using a lot of resources and surged at just under 438,000 K and settled to a level around a quarter of that. However, F.H. recorded 1,000,000 K on starting up and surged to 1,921,260 K on using diagrams. Whilst using 'Diagrams' F.H. continued at that level! The'Commit Size' using F.H.was 1,916,676 K (this is apparently the amount of virtual memory that's reserved for use by a process). The difference between the peak working set (memory)figure and the 'Commit Size' when using diagram in F.H. seems to be so little and I suspect therein lies the problem that I am having with poor memory space. I admit that looking at the readings on task manager is not something I do often and trying to understand them is a little beyond me! Perhaps someone can suggest what I can do! Thanks Stewart -----Original Message----- From: Gabrielle Baker Sent: Monday, February 27, 2012 11:29 PM To: [1]family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Hi, It might be another program that's the culprit. I use large datasets in Excel a couple of hundred megs each. I get similar messages if I have opened a memory intensive application beforehand such as a flash based game in Facebook. Even though I may have logged out of facebook when looking at the current processes in task manager it still registers the application as open. When it next happens open up task manager (control+alt+delete) and look under the processes tab, you will then see what is clagging up your system. If you google the name you should come up with the program that is the culprit. Cheers Gabrielle ------------------------------- To unsubscribe from the list, please send an email to [2]FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [3]FAMILY-HISTORIAN-USERS -request@rootsweb.com with the word 'unsubscribe' without the quotes in the sub ject and the body of the message References 1. mailto:family-historian-users@rootsweb.com 2. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com 3. mailto:FAMILY-HISTORIAN-USERS-request@rootsweb.com ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message