Hi, It might be another program that's the culprit. I use large datasets in Excel a couple of hundred megs each. I get similar messages if I have opened a memory intensive application beforehand such as a flash based game in Facebook. Even though I may have logged out of facebook when looking at the current processes in task manager it still registers the application as open. When it next happens open up task manager (control+alt+delete) and look under the processes tab, you will then see what is clagging up your system. If you google the name you should come up with the program that is the culprit. Cheers Gabrielle -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Stewart Harverson Sent: Monday, 27 February 2012 5:48 AM To: family-historian-users@rootsweb.com Subject: [FHU] Memory troubles Over the last couple of days I've seen 'out of memory' and 'low on memory' messages when using diagrams on FH. A few images are replaced with crosses even though the file paths are correct. When I 'View All Media' some 12 or so images out of a total 375 images seem unable to load. When I try to enlarge some individual images the memory warnings appear! Other images seem to enlarge without warning messages.The program has also lately started to run slowly. I have masses of hard disc memory left of the 6 GB available RAM space, I have a 64 bit operating system and am using Windows 7. I have FH version 4.1. I am also sure that my FH data is tiny compared to other FH users. I presume its a processing problem with my computer rather than an issue with FH. However it is only when I am using FH that I am aware of this memory problem. I have looked at the saved images and none seems too huge - in fact total images take up 241MB. Largest image is 6MB alone. There does not seem to be any link with the file type. Some jpgs are not displaying but most of them are. I have switched off my antivirus and operated FH but I am still seeing crossed images and memory messages such as "unable to load object. Out of memory." I've looked at Windows task manager and during creation of an 'everyone' diagram, FH is using 2GB physical memory. Total usage of all processes is 3GB. Stuck!! Any ideas please. Stewart ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Thanks for trying to help Gabrielle, I have spent some time using task manager to examine the processes to see what's going on - however there's not an obvious culprit! I added a 'peak working set (memory)' column to record any peaks in surge. Part of my anti-virus program, ('Mcafee on access scanner service') seemed to be using a lot of resources and surged at just under 438,000 K and settled to a level around a quarter of that. However, F.H. recorded 1,000,000 K on starting up and surged to 1,921,260 K on using diagrams. Whilst using 'Diagrams' F.H. continued at that level! The'Commit Size' using F.H.was 1,916,676 K (this is apparently the amount of virtual memory that's reserved for use by a process). The difference between the peak working set (memory)figure and the 'Commit Size' when using diagram in F.H. seems to be so little and I suspect therein lies the problem that I am having with poor memory space. I admit that looking at the readings on task manager is not something I do often and trying to understand them is a little beyond me! Perhaps someone can suggest what I can do! Thanks Stewart -----Original Message----- From: Gabrielle Baker Sent: Monday, February 27, 2012 11:29 PM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Memory troubles Hi, It might be another program that's the culprit. I use large datasets in Excel a couple of hundred megs each. I get similar messages if I have opened a memory intensive application beforehand such as a flash based game in Facebook. Even though I may have logged out of facebook when looking at the current processes in task manager it still registers the application as open. When it next happens open up task manager (control+alt+delete) and look under the processes tab, you will then see what is clagging up your system. If you google the name you should come up with the program that is the culprit. Cheers Gabrielle ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message