Alan, OK, after installation just ask them to check it is the latest V4.1.3 Run FH and use Help > About Family Historian. You might find it more convenient to use the FHUG website at http://www.fhug.org.uk/cgi-bin/index.cgi Just register for free under the Login section. There are a lot of free on line Articles, Knowledge Base, Downloads, and Forums, and if necessary you can attach screenshots of problems that you cannot with this E-mail route. Regards, Mike -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan Prestwich Sent: 18 September 2011 17:41 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Specific families Mike, No wories, I have so far purchased eight FHv4 for assorted individual in the UK and the rest of the World. I will look at what you say and see if my non-PC literate brain can work it out. Alan ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 5:31 PM Subject: Re: [FHU] Specific families > Alan, when you say you have sent "copies of FH", I presume that you mean > separately purchased licensed copies of Version 4.1.3. > Otherwise you are breaking the copyright & licence terms of FH. > > I also assume you are using the V4 Project structure. > Use the File > Project Window > More Tasks > Copy Project option to create > a duplicate of your data including all Multimedia picture > and document images. > The use File > Split Tee Helper or File > Import/Export > Export > GEDCOM > File on this duplicate to eliminate unwanted Individuals. > Read through the associated advice on their respective Help buttons and > use a Query to select the required Individuals to > keep/remove. > If using Export GEDCOM option do NOT tick "Exclude all records which are > not linked to the selected Individual records" as it will > exclude more than you want > I think you will have to delete any Multimedia images that are not needed > by hand (if you really need to). > Finally copy the entire Project folder to USB and send. > Alternatively, you could compress the entire Project folder into a > Compressed ZIP file and send that as an E-mail attachment if it > is not too big. > > Hope that helps. > If any of my assumptions are not correct then please reply. > > Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 15:42 > To: family-historian-users@rootsweb.com > Subject: Re: [FHU] Specific families > > I have sent various relatives in both Canada and the USA copies of FH and > I said I would follow up with their particular families > via USB so they could continue the hobby. > > I therefore, if it is possible to extract the say four families and the > history and pictures. > > > ----- Original Message ----- > From: "Beryl & Mike Tate" <post@tatewise.co.uk> > To: <family-historian-users@rootsweb.com> > Sent: Sunday, September 18, 2011 2:59 PM > Subject: Re: [FHU] Specific families > > >> In order to answer your question it is necessary to know what data you >> want to send and how your recipients will examine the data. >> >> For example, you could export a subset of your data as a GEDCOM file, but >> this would not include photos nor other Multimedia > images. >> Your recipients abroad would need to know how to use some Genealogy >> software to view the GEDCOM data. >> >> Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF >> which needs no special software to view them. >> >> Let us know what you have in mind. >> >> Regards, Mike Tate >> >> -----Original Message----- >> From: family-historian-users-bounces@rootsweb.com >> [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan >> Prestwich >> Sent: 18 September 2011 12:48 >> To: FAMILY HISTORIAN User Group >> Subject: [FHU] Specific families >> >> Is it possible in 'real simple terms' to extract certain families onto a >> USB for sending abroad. >> >> Alan >> > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 5:31 PM Subject: Re: [FHU] Specific families > Finally copy the entire Project folder to USB and send. > Alternatively, you could compress the entire Project folder into a > Compressed ZIP file and send that as an E-mail attachment if it > is not too big. > Zip files in general seem to me to be difficult to open. Does the recipient need to have FH installed to read the compressed Project folder?

Mike, No wories, I have so far purchased eight FHv4 for assorted individul in the UK and the rest of the World. I will look at what you say and see if my non-PC literate brain can work it out. Alan ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 5:31 PM Subject: Re: [FHU] Specific families > Alan, when you say you have sent "copies of FH", I presume that you mean > separately purchased licensed copies of Version 4.1.3. > Otherwise you are breaking the copyright & licence terms of FH. > > I also assume you are using the V4 Project structure. > Use the File > Project Window > More Tasks > Copy Project option to create > a duplicate of your data including all Multimedia picture > and document images. > The use File > Split Tee Helper or File > Import/Export > Export > GEDCOM > File on this duplicate to eliminate unwanted Individuals. > Read through the associated advice on their respective Help buttons and > use a Query to select the required Individuals to > keep/remove. > If using Export GEDCOM option do NOT tick "Exclude all records which are > not linked to the selected Individual records" as it will > exclude more than you want > I think you will have to delete any Multimedia images that are not needed > by hand (if you really need to). > Finally copy the entire Project folder to USB and send. > Alternatively, you could compress the entire Project folder into a > Compressed ZIP file and send that as an E-mail attachment if it > is not too big. > > Hope that helps. > If any of my assumptions are not correct then please reply. > > Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 15:42 > To: family-historian-users@rootsweb.com > Subject: Re: [FHU] Specific families > > I have sent various relatives in both Canada and the USA copies of FH and > I said I would follow up with their particular families > via USB so they could continue the hobby. > > I therefore, if it is possible to extract the say four families and the > history and pictures. > > > ----- Original Message ----- > From: "Beryl & Mike Tate" <post@tatewise.co.uk> > To: <family-historian-users@rootsweb.com> > Sent: Sunday, September 18, 2011 2:59 PM > Subject: Re: [FHU] Specific families > > >> In order to answer your question it is necessary to know what data you >> want to send and how your recipients will examine the data. >> >> For example, you could export a subset of your data as a GEDCOM file, but >> this would not include photos nor other Multimedia > images. >> Your recipients abroad would need to know how to use some Genealogy >> software to view the GEDCOM data. >> >> Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF >> which needs no special software to view them. >> >> Let us know what you have in mind. >> >> Regards, Mike Tate >> >> -----Original Message----- >> From: family-historian-users-bounces@rootsweb.com >> [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan >> Prestwich >> Sent: 18 September 2011 12:48 >> To: FAMILY HISTORIAN User Group >> Subject: [FHU] Specific families >> >> Is it possible in 'real simple terms' to extract certain families onto a >> USB for sending abroad. >> >> Alan >> > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >

Alan, when you say you have sent "copies of FH", I presume that you mean separately purchased licensed copies of Version 4.1.3. Otherwise you are breaking the copyright & licence terms of FH. I also assume you are using the V4 Project structure. Use the File > Project Window > More Tasks > Copy Project option to create a duplicate of your data including all Multimedia picture and document images. The use File > Split Tee Helper or File > Import/Export > Export > GEDCOM File on this duplicate to eliminate unwanted Individuals. Read through the associated advice on their respective Help buttons and use a Query to select the required Individuals to keep/remove. If using Export GEDCOM option do NOT tick "Exclude all records which are not linked to the selected Individual records" as it will exclude more than you want I think you will have to delete any Multimedia images that are not needed by hand (if you really need to). Finally copy the entire Project folder to USB and send. Alternatively, you could compress the entire Project folder into a Compressed ZIP file and send that as an E-mail attachment if it is not too big. Hope that helps. If any of my assumptions are not correct then please reply. Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan Prestwich Sent: 18 September 2011 15:42 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Specific families I have sent various relatives in both Canada and the USA copies of FH and I said I would follow up with their particular families via USB so they could continue the hobby. I therefore, if it is possible to extract the say four families and the history and pictures. ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 2:59 PM Subject: Re: [FHU] Specific families > In order to answer your question it is necessary to know what data you want to send and how your recipients will examine the data. > > For example, you could export a subset of your data as a GEDCOM file, but this would not include photos nor other Multimedia images. > Your recipients abroad would need to know how to use some Genealogy software to view the GEDCOM data. > > Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF which needs no special software to view them. > > Let us know what you have in mind. > > Regards, Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 12:48 > To: FAMILY HISTORIAN User Group > Subject: [FHU] Specific families > > Is it possible in 'real simple terms' to extract certain families onto a USB for sending abroad. > > Alan >

A couple of months ago I had problems with my pc which started when BT asked me to upgrade my McAfee software. I went on to a Tech Guys web site and they advised me to disable McAfee which I did. For a couple of weeks I had no AV software whilst I tried to sort this out. In the end I contacted BT about this (which I should have done at the beginning) they said McAfee had become corrupt and advised me to uninstall and re install the updated versions. This I did and have had no problems since. My McAfee comes free with my BT Broadband package. Those who encountered problems when upgrading this could try removing it and reinstalling it in the upgraded version. I have Wind 7 (32) and the latest version of FH Victor On 18/09/2011 2:53 PM, Colin Stevens wrote: > You all appear to have answered your own question, McAfee is the problem, as > it can be with many programs. > > Hope this helps > > Colin > > On 17 September 2011 19:15, ANDREA KENT<andrea.kent@btopenworld.com> wrote: > >> Just for info - I am running FH 4.1.3 on my laptop under Windows 7 64-bit >> (with >> SP1), and McAfee Security Centre - so far (and my fingers are crossed!) >> without >> problems. >> >> Regards, >> Andrea >> >> ________________________________ >> From: Beryl& Mike Tate<post@tatewise.co.uk> >> To: family-historian-users@rootsweb.com >> Sent: Saturday, 17 September, 2011 18:51:39 >> Subject: Re: [FHU] Program suddenly crashes >> >> Could Tony and Brian please report this problem via the FHUG website forums >> where similar problems are being reported. >> >> Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the >> Login >> section. >> Then post your problem to "Forums> V4 Usage> FH stopped working" and >> click >> Post Reply on the right. >> >> You could also try sending a message to support@family-historian.co.uk >> >> -----Original Message----- >> From: family-historian-users-bounces@rootsweb.com >> [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian >> Horridge >> Sent: 17 September 2011 17:35 >> To: family-historian-users@rootsweb.com >> Subject: Re: [FHU] Program suddenly crashes >> >> Tony >> >> I'm not sure what's happening but FH on my desktop PC is behaving exactly >> the same - it runs for a short time then just disappears. There is no >> error >> message (I've just timed it and it was there for 1 minute). It happens >> whether I'm actively doing something or if the programme is just sitting >> there. >> >> It also happens when I've clicked on an old (non-project) .ged file or >> starting the programme which loads the default .ged file (project). >> >> I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which >> is also FH 4.1.3 and XP. >> >> Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) >> desktop but AVG on my (OK) laptop. >> >> Brian >> >> >> >> ----- Original Message ----- >> From: "Tony Bennett"<tbennett54@aol.com> >> To:<FAMILY-HISTORIAN-USERS@rootsweb.com> >> Sent: Saturday, September 17, 2011 1:09 PM >> Subject: [FHU] Program suddenly crashes >> >> >>> For the first time today, my FH program has started crashing suddenly. >> It >>> starts up ok but then runs for only half a minute or so then abruptly >>> shuts down. >>> >>> Anyone else experiencing this? And does anyone have any suggestions for >>> stopping it? I assume I could try reinstalling the program but I have >> not >>> done so yet. >>> >>> >>> >>> Tony Bennett >>> Cheshire, UK >>> >>> >>> >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >>> without the quotes in the subject and the body of the message >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without the quotes in the subject and the body of the message >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without >> the quotes in the subject and the body of the message >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' >> without the quotes in the subject and the body of the message >> > > ------------------------------- > To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I have sent various relatives in both Canada and the USA copies of FH and I said I would follow up with their particular families via USBso they could continue the hobby. I therefore, if it is possible to extract the say four families and the history and pictures. ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 2:59 PM Subject: Re: [FHU] Specific families > In order to answer your question it is necessary to know what data you > want to send and how your recipients will examine the data. > > For example, you could export a subset of your data as a GEDCOM file, but > this would not include photos nor other Multimedia images. > Your recipients abroad would need to know how to use some Genealogy > software to view the GEDCOM data. > > Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF > which needs no special software to view them. > > Let us know what you have in mind. > > Regards, Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 12:48 > To: FAMILY HISTORIAN User Group > Subject: [FHU] Specific families > > Is it possible in 'real simple terms' to extract certain families onto a > USB for sending abroad. > > Alan > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >

FH4 also works fine under Vista or Windows XP with Symantec's Norton Internet Security. Don.M.

I have just realised what I copy to FTM is just the Gedcom and not the whole project file will have to see if that can be done Victor Sent from my BlackBerry® wireless device -----Original Message----- From: victor@markham.me.uk Sender: family-historian-users-bounces@rootsweb.com Date: Sun, 18 Sep 2011 15:08:56 To: <family-historian-users@rootsweb.com> Reply-To: victor@markham.me.uk, family-historian-users@rootsweb.com Subject: Re: [FHU] Specific families Are they able to see what you have sent without any FH software. I copy details from FH to FTM and all media details, photos, census images etc do not appear in FTM Victor Sent from my BlackBerry® wireless device -----Original Message----- From: "Alan Prestwich" <alprest@freeuk.com> Sender: family-historian-users-bounces@rootsweb.com Date: Sun, 18 Sep 2011 15:41:33 To: <family-historian-users@rootsweb.com> Reply-To: family-historian-users@rootsweb.com Subject: Re: [FHU] Specific families I have sent various relatives in both Canada and the USA copies of FH and I said I would follow up with their particular families via USBso they could continue the hobby. I therefore, if it is possible to extract the say four families and the history and pictures. ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 2:59 PM Subject: Re: [FHU] Specific families > In order to answer your question it is necessary to know what data you > want to send and how your recipients will examine the data. > > For example, you could export a subset of your data as a GEDCOM file, but > this would not include photos nor other Multimedia images. > Your recipients abroad would need to know how to use some Genealogy > software to view the GEDCOM data. > > Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF > which needs no special software to view them. > > Let us know what you have in mind. > > Regards, Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 12:48 > To: FAMILY HISTORIAN User Group > Subject: [FHU] Specific families > > Is it possible in 'real simple terms' to extract certain families onto a > USB for sending abroad. > > Alan > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Are they able to see what you have sent without any FH software. I copy details from FH to FTM and all media details, photos, census images etc do not appear in FTM Victor Sent from my BlackBerry® wireless device -----Original Message----- From: "Alan Prestwich" <alprest@freeuk.com> Sender: family-historian-users-bounces@rootsweb.com Date: Sun, 18 Sep 2011 15:41:33 To: <family-historian-users@rootsweb.com> Reply-To: family-historian-users@rootsweb.com Subject: Re: [FHU] Specific families I have sent various relatives in both Canada and the USA copies of FH and I said I would follow up with their particular families via USBso they could continue the hobby. I therefore, if it is possible to extract the say four families and the history and pictures. ----- Original Message ----- From: "Beryl & Mike Tate" <post@tatewise.co.uk> To: <family-historian-users@rootsweb.com> Sent: Sunday, September 18, 2011 2:59 PM Subject: Re: [FHU] Specific families > In order to answer your question it is necessary to know what data you > want to send and how your recipients will examine the data. > > For example, you could export a subset of your data as a GEDCOM file, but > this would not include photos nor other Multimedia images. > Your recipients abroad would need to know how to use some Genealogy > software to view the GEDCOM data. > > Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF > which needs no special software to view them. > > Let us know what you have in mind. > > Regards, Mike Tate > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan > Prestwich > Sent: 18 September 2011 12:48 > To: FAMILY HISTORIAN User Group > Subject: [FHU] Specific families > > Is it possible in 'real simple terms' to extract certain families onto a > USB for sending abroad. > > Alan > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Apologies for teaching people to suck eggs, but... For those replacing McAfee (e.g. by AVG Free edition), please do things in a safe order: 1. Download the new anti virus software. 2. Disconnect your PC from the internet. (Pull out cable to router; turn off wireless; whatever is necessary.) 3. Uninstall McAfee. 4. Install new AV software. 5. reconnect to outside world. >From personal experience, FH4 works fine under Vista and Windows 7 with AVG Free installed. Bob -----Original Message----- From: Beryl & Mike Tate Sent: Sunday, September 18, 2011 2:53 PM To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes Visit http://www.fhug.org.uk/cgi-bin/index.cgi register for free under Login section. Then view "Forums" > "V4 Usage" > "FH stopped working" where lots of other users have the same problem. It is almost certainly caused by an update to McAfee security suite which is now treating FH as a virus threat. User who have uninstalled McAfee and installed an alternative anti-virus product have FH working again. Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tricia Barnett Sent: 18 September 2011 14:43 To: family-historian-users@rootsweb.com Subject: [FHU] Program suddenly crashes Mine is crashing too - on main PC and on laptop? HELP Today's Topics: 1. Re: Program suddenly crashes (ANDREA KENT) 2. Re: Program suddenly crashes (Tony Bennett) ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

In order to answer your question it is necessary to know what data you want to send and how your recipients will examine the data. For example, you could export a subset of your data as a GEDCOM file, but this would not include photos nor other Multimedia images. Your recipients abroad would need to know how to use some Genealogy software to view the GEDCOM data. Alternatively, you could create Reports &/or Diagrams in Adobe Reader PDF which needs no special software to view them. Let us know what you have in mind. Regards, Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Alan Prestwich Sent: 18 September 2011 12:48 To: FAMILY HISTORIAN User Group Subject: [FHU] Specific families Is it possible in 'real simple terms' to extract certain families onto a USB for sending abroad. Alan

Visit http://www.fhug.org.uk/cgi-bin/index.cgi register for free under Login section. Then view "Forums" > "V4 Usage" > "FH stopped working" where lots of other users have the same problem. It is almost certainly caused by an update to McAfee security suite which is now treating FH as a virus threat. User who have uninstalled McAfee and installed an alternative anti-virus product have FH working again. Mike Tate -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tricia Barnett Sent: 18 September 2011 14:43 To: family-historian-users@rootsweb.com Subject: [FHU] Program suddenly crashes Mine is crashing too  - on main PC and on laptop? HELP Today's Topics:   1. Re: Program suddenly crashes (ANDREA KENT)   2. Re: Program suddenly crashes (Tony Bennett)

You all appear to have answered your own question, McAfee is the problem, as it can be with many programs. Hope this helps Colin On 17 September 2011 19:15, ANDREA KENT <andrea.kent@btopenworld.com> wrote: > Just for info - I am running FH 4.1.3 on my laptop under Windows 7 64-bit > (with > SP1), and McAfee Security Centre - so far (and my fingers are crossed!) > without > problems. > > Regards, > Andrea > > ________________________________ > From: Beryl & Mike Tate <post@tatewise.co.uk> > To: family-historian-users@rootsweb.com > Sent: Saturday, 17 September, 2011 18:51:39 > Subject: Re: [FHU] Program suddenly crashes > > Could Tony and Brian please report this problem via the FHUG website forums > where similar problems are being reported. > > Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the > Login > section. > Then post your problem to "Forums > V4 Usage > FH stopped working" and > click > Post Reply on the right. > > You could also try sending a message to support@family-historian.co.uk > > -----Original Message----- > From: family-historian-users-bounces@rootsweb.com > [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian > Horridge > Sent: 17 September 2011 17:35 > To: family-historian-users@rootsweb.com > Subject: Re: [FHU] Program suddenly crashes > > Tony > > I'm not sure what's happening but FH on my desktop PC is behaving exactly > the same - it runs for a short time then just disappears. There is no > error > message (I've just timed it and it was there for 1 minute). It happens > whether I'm actively doing something or if the programme is just sitting > there. > > It also happens when I've clicked on an old (non-project) .ged file or > starting the programme which loads the default .ged file (project). > > I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which > is also FH 4.1.3 and XP. > > Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) > desktop but AVG on my (OK) laptop. > > Brian > > > > ----- Original Message ----- > From: "Tony Bennett" <tbennett54@aol.com> > To: <FAMILY-HISTORIAN-USERS@rootsweb.com> > Sent: Saturday, September 17, 2011 1:09 PM > Subject: [FHU] Program suddenly crashes > > > > > > For the first time today, my FH program has started crashing suddenly. > It > > starts up ok but then runs for only half a minute or so then abruptly > > shuts down. > > > > Anyone else experiencing this? And does anyone have any suggestions for > > stopping it? I assume I could try reinstalling the program but I have > not > > done so yet. > > > > > > > > Tony Bennett > > Cheshire, UK > > > > > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > > without the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without > the quotes in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >

Mine is crashing too  - on main PC and on laptop? HELP ________________________________ From: "family-historian-users-request@rootsweb.com" <family-historian-users-request@rootsweb.com> To: family-historian-users@rootsweb.com Sent: Sunday, 18 September, 2011 8:01:32 Subject: FAMILY-HISTORIAN-USERS Digest, Vol 6, Issue 224 Today's Topics:   1. Re: Program suddenly crashes (ANDREA KENT)   2. Re: Program suddenly crashes (Tony Bennett)

Is it possible in 'real simple terms' to extract certain families onto a USB for sending abroad. Alan

Tricia, loads of people have been reporting this on the FH User Group on its V4 Usage forum. The solution appears to be to disable or remove McAfee anti-virus software. It worked for me. Tony -----Original Message----- From: Tricia Barnett <tricia.barnett@btinternet.com> To: family-historian-users <family-historian-users@rootsweb.com> Sent: Sun, 18 Sep 2011 14:44 Subject: [FHU] Program suddenly crashes Mine is crashing too - on main PC and on laptop? HELP ________________________________ From: "family-historian-users-request@rootsweb.com" <family-historian-users-request@rootsweb.com> To: family-historian-users@rootsweb.com Sent: Sunday, 18 September, 2011 8:01:32 Subject: FAMILY-HISTORIAN-USERS Digest, Vol 6, Issue 224 Today's Topics: 1. Re: Program suddenly crashes (ANDREA KENT) 2. Re: Program suddenly crashes (Tony Bennett) ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Just for info - I am running FH 4.1.3 on my laptop under Windows 7 64-bit (with SP1), and McAfee Security Centre - so far (and my fingers are crossed!) without problems. Regards, Andrea ________________________________ From: Beryl & Mike Tate <post@tatewise.co.uk> To: family-historian-users@rootsweb.com Sent: Saturday, 17 September, 2011 18:51:39 Subject: Re: [FHU] Program suddenly crashes Could Tony and Brian please report this problem via the FHUG website forums where similar problems are being reported. Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the Login section. Then post your problem to "Forums > V4 Usage > FH stopped working" and click Post Reply on the right. You could also try sending a message to support@family-historian.co.uk -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian Horridge Sent: 17 September 2011 17:35 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Could Tony and Brian please report this problem via the FHUG website forums where similar problems are being reported. Visit http://www.fhug.org.uk/cgi-bin/index.cgi and register free under the Login section. Then post your problem to "Forums > V4 Usage > FH stopped working" and click Post Reply on the right. You could also try sending a message to support@family-historian.co.uk -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Brian Horridge Sent: 17 September 2011 17:35 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Tony I'm not sure what's happening but FH on my desktop PC is behaving exactly the same - it runs for a short time then just disappears. There is no error message (I've just timed it and it was there for 1 minute). It happens whether I'm actively doing something or if the programme is just sitting there. It also happens when I've clicked on an old (non-project) .ged file or starting the programme which loads the default .ged file (project). I'm running FH 4.1.3 and XP. Interestingly, it seems OK on my laptop which is also FH 4.1.3 and XP. Could it be an anti-virus problem ?? - I've got McAfee on my (problematic) desktop but AVG on my (OK) laptop. Brian ----- Original Message ----- From: "Tony Bennett" <tbennett54@aol.com> To: <FAMILY-HISTORIAN-USERS@rootsweb.com> Sent: Saturday, September 17, 2011 1:09 PM Subject: [FHU] Program suddenly crashes > > For the first time today, my FH program has started crashing suddenly. It > starts up ok but then runs for only half a minute or so then abruptly > shuts down. > > Anyone else experiencing this? And does anyone have any suggestions for > stopping it? I assume I could try reinstalling the program but I have not > done so yet. > > > > Tony Bennett > Cheshire, UK > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message

Can you open it on another smaller project such as the Family Historian Sample Project by double clicking the GEDCOM .ged file. -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tony Bennett Sent: 17 September 2011 15:35 To: family-historian-users@rootsweb.com Subject: Re: [FHU] Program suddenly crashes It's FH 4.1.3 on Windows Vista. I'll try that - if it stays running long enough! Tony Bennett Cheshire, UK -----Original Message----- From: Beryl & Mike Tate <post@tatewise.co.uk> To: family-historian-users <family-historian-users@rootsweb.com> Sent: Sat, 17 Sep 2011 15:27 Subject: Re: [FHU] Program suddenly crashes Which version of FH? Which version of Windows? Try FH Tools > Preferences > General tab > Advanced button > and untick Auto-load Thumbnail Images When Opening Project and click OK twice. -----Original Message----- From: family-historian-users-bounces@rootsweb.com [mailto:family-historian-users-bounces@rootsweb.com] On Behalf Of Tony Bennett Sent: 17 September 2011 13:10 To: FAMILY-HISTORIAN-USERS@rootsweb.com Subject: [FHU] Program suddenly crashes For the first time today, my FH program has started crashing suddenly. It starts up ok but then runs for only half a minute or so then abruptly shuts down. Anyone else experiencing this? And does anyone have any suggestions for stopping it? I assume I could try reinstalling the program but I have not done so yet. Tony Bennett Cheshire, UK ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to FAMILY-HISTORIAN-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message