At 12:20 AM 05/21/2000, Sylvia Gould wrote: *************START OF ORIGINAL MESSAGE TEXT************* I received a message from a "support" address where I had asked for help with a product. I hit "reply" and composed my email, but it wouldn't send. I got "Eudora not responding" and had to shut down Eudora and start over. I did this 4 times, each time that message would not go. I sent one to my daughter (a reply, also) during that time and it went right through. But when I tried the "bad" one again, I got the same "not responding" message. I did my reply, copied it onto a new message and sent it. Then just to see, I clicked on the reply again, and once more had to shut down Eudora. Any idea at all what might have caused that? I'm using Pro 3.0.1. Sylvia **************END OF ORIGINAL MESSAGE TEXT************** I have had the same problem a few times. In all cases, it was caused by one of two things: 1) A "bad" email address that my server detected. Example: Good address: "Somebody" <[email protected]> Bad addresses: Somebody" <[email protected]> "Somebody" <[email protected] "Somebody" [email protected]> (Note the missing " and >) 2) An address that my server will NOT accept; haven't figured out why they do THIS. Of course, this might not be your problem at all. Just thought it "might" be. I would check out the return address very carefully. SgtGeorge