At 10:08 PM 05/30/2000, Mike & Ginger Woodcock wrote: *************START OF ORIGINAL MESSAGE TEXT************* ALWAYS, ALWAYS, ALWAYS use the "uninstall" for removing any programs from your computer. For most, you can go to Start, Programs, find the program, and select the "Uninstall" provided by the program. Even then, more than likely, it will not remove ALL the files it installed, nor remove ALL the Registry entries it made. The ONLY sure way to uninstall successfully is to use a third-party utility that makes a log file of EVERY action during installation. It will show every file installed, every file that was replaced, and every Registry entry. Yes, it's time consuming and aggravating to have to go to these lengths when uninstalling something; but, that's the ONLY way you will get your system back to the way it was before the installation. On the same note, a few days ago, I used the utility in McAfee Clinic, Performance Optimizer, and it found dozens and dozens of entries in the Registry that had not been removed during "proper" un-installation. It looked for entries that pointed to files that no longer existed, since they had been un-installed. The entries were still there in the Registry, having to be loaded each time Windows started. Now THAT can cause conflicts. SgtGeorge Ok, If I bought the program locally, could I go to the site and use the Optimizer??? And IF I can and find all these straglers, what can I do about them.. Is there a program that will remove all the tell tail tracers..??? g Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-) **************END OF ORIGINAL MESSAGE TEXT************** If you use McAfee's Clinic, it will do it for you. It asks what you want to do before removing or changing anything. SgtGeorge