Hello Everyone, I hope everyone is enjoying the holidays. My problem is the new conversion from @home.com to @comcast.net. Is anyone else undergoing this change? I refuse to install the CD that they sent me. I didn't before and I'm not doing it now. I've been able to set up an account in Eudora, but I can only send email from the @comcast.net address, not receive any (yes, there is mail waiting, I've sent test messages. Last night I spent 40 minutes getting bounced around from person to person with no one being able to answer ANY question on email. ------ Glenn G. Geisheimer <germanic42@home.com>, <germanic42@virtualnewarknj.com> <http://virtualnewarknj.com/> <http://freepages.genealogy.rootsweb.com/~list/>

Glenn, the CD has exactly the same software that has to be downloaded from the Comcast web page. If it is NOT installed, you will definitely experience problems with internet connection AND with your email program, whether it's Eudora or something else. Here's what is said on the web site: ============================ What happens if I do not install the CD? To ensure a smooth transition from your current service to Comcast High-Speed Internet, we strongly recommend that you install the Comcast High-Speed Internet software by February 28, 2002, otherwise you may experience interruption to your Internet connectivity and e-mail functionality. However, if your IP settings are configured statically, you will need to install the Comcast High-Speed Internet software by the date referenced in the 3-Step Guide. For the fastest and easiest way to install the software, visit: www.comcast.net/connectioncenter/welcome.asp and follow the simple, step-by-step instructions. ============================ There is also a page at Comcast about how to reconfigure Windows IF you have a "static" IP: ============================ Instructions for WINDOWS 95/98xx/ME Go to the "Start menu" then "Setting" and then "Control Panel". Double click on the "Network" icon. Highlight "TCP/IP" with the network adapter that is installed on your machine. Click on the "Properties" Tab. Click on the "IP Address" tab and select "Obtain an IP Address Automatically". Click on the "Wins Configuration" tab and select "Use DHCP for Wins Resolution". Click on the "Gateway" tab, if the gateway field is populated Highlight the information and click the remove tab. Click on the "DNS Configuration" tab, then select the "Disable DNS" options. Click on the "OK" button. Click on the "OK" button again, then you will be prompt to restart the computer. =========================== There's lots more on the website. Everyone should read all of it before doing ANYTHING. (The Comcast URL was in the original email from Comcast.) SgtGeorge George W. Durman At 12/27/2001 07:48 PM Thursday, Glenn G. Geisheimer wrote: *********START OF ORIGINAL MESSAGE TEXT********* >Hello Everyone, > >I hope everyone is enjoying the holidays. > >My problem is the new conversion from @home.com to @comcast.net. Is >anyone >else undergoing this change? > >I refuse to install the CD that they sent me. I didn't before and >I'm not >doing it now. I've been able to set up an account in Eudora, but I >can >only send email from the @comcast.net address, not receive any (yes, >there >is mail waiting, I've sent test messages. > >Last night I spent 40 minutes getting bounced around from person to >person >with no one being able to answer ANY question on email. >(snip) **********END OF ORIGINAL MESSAGE TEXT**********