First of all, I can't get Eudora to go down normally - regardless of what happens, it crashes - either because something that went on, or as a result of clicking on the X to close. If I restart it, and there is mail to download, the program hangs. I have to do <Ctrl><Alt><Del> to end it. If it's a later download, it *usually* works, but not all the time. I did finally get to delete my alternate personalities so I don't have it trying to download from them all, but now I don't have them to use. Surprisingly, now the registration information has taken! No clue how, as I didn't do anything different. So far, I've had 5 different mailboxes with supposedly bad TOC's - however, when I tell the program to recreate, not one has been changed. Re: Toolbar - I discovered that what I have now is the default. And a can *not* customize it. The program crashes every time I try. Sandy Walroth [email protected]