Hi folks- Today when I tried to open Eudora I got these 2 messages: **************************************************************** Error Starting Program The EUDORA.EXE file is linked to missing export IMAP.DLL:?SetTimeoutQuery@@YAXP6AHXZ@[. OK ************************************************************** C:\ProgramFiles\Qualcomm\EUDORA\Eurora.exe A device attatched to the system is not functioning. OK ****************************************************************** When I clicked okay the messages went away and Eudora didn't open. I am writing now thru my Eudora program by going to the Eudora website-- there was a link to report bugs, and when I clicked on it, lo and behold, my Eudora opened with an email reply set up for the Eudora bug people. Which opened my Eudora quite nicely. I wrote to you guys instead because I think I really need help, before I loose everything. SgtGeorge said: >Patije, if you're ready, I already have an email to you formatted, showing >what files need to be backed up before uninstalling and re-stalling. SgtGeorge, can you help me with this also (off list if you like). I am going to ASSume that I will be able to reply by activating Eudora the same way as I did to send this email. Thanks- Nancy