At 04:52 PM 05/20/2000, Mari wrote: *************START OF ORIGINAL MESSAGE TEXT************* One thing to add. George has touched on it...but most of the time these programs that "come as a package" even with Eudora....are either outdated, or only watered down versions. I never use these programs...always buy the full boxed program. Costs more, but you'll never be sorry! Mari (snip) **************END OF ORIGINAL MESSAGE TEXT************** Once again, Mari is right on target. Such programs are called OEM programs and are almost never supported by the companies that make them. Want to hear a good one? Windows 98 SE was installed on this Gateway when I bought it. When I had the problem with "defrag", I first contacted Microsoft. I was politely informed that the Windows version I had was OEM and that I would have to work with Gateway to solve any problems. OEM products are very rarely supported by the producers. Microsoft will only help you if you BUY the product outright! Same thing with Office 2000 or any other software installed by the computer seller. The companies get these software programs dirt cheap and the producers are not about to give you customer support or technical support. If you "buy" Office 2000 for the $300 or $400 or whatever it costs, then they will support you. If you have the OEM version, for which Gateway probably paid $10.00, forget it! SgtGeorge

At 04:48 PM 05/20/2000, Mari wrote: *************START OF ORIGINAL MESSAGE TEXT************* At 10:56 PM 5/19/00 -0400, George W. Durman wrote: Final opinion: (snip) 3) Norton causes conflicts on many systems when using Windows; (snip) SgtGeorge Ummmm....but my Norton doesn't conflict?! Course, I have Windows 98.... Mari **************END OF ORIGINAL MESSAGE TEXT************** Notice I said "many", not "all". (GRIN) I know users who have NEVER had a conflict between Norton and Windows; on the other hand, I know many whose systems just wouldn't work properly with Norton installed. And, it's not just Norton; another program that causes lots of headaches for many users is "Nuts & Bolts". There are several of these "Jack of all trades" utilities, that, if allowed to load into memory when Windows starts, cause all kinds of conflicts, with video cards, sound cards, etc. There are no hard and fast rules. What works for one person may not work for another. While we're on it, let me give you an example of a tiny utility that I installed for Windows - "TClock Ex". If you look down in the corner , you will see a "clock" that shows you the time; passing the mouse cursor over it pops up the day and date. Well, I installed TClock and it was just what I needed to see the day, date, AND time all at once, neon green letters on a black background. Takes up very little memory or Resources. But, for many weeks I couldn't do a "defrag" because the system kept "changing" files (writing to the hard drive) while defrag was trying to run. Anyway, I finally figured out by process of elimination that TClock was the culprit. I don't know WHY, but it evidently writes to the hard drive, almost constantly. When I exited from it, defrag worked fine! Just another one of those things that give us headaches. One other I found that interfered with "defrag" was the Microsoft "Critical Update" thingy that you can download from the Windows Update pages. If you install it, it is put into your Task Scheduler, and (I think) the default is that it checks your system every 5 minutes. Anyway, with it in the Task Scheduler, defrag would run for 5 minutes, then start over when Critical Update "checked" the system. I had to phone Gateway and talk to a technician to find out that Critical Update was causing the problem. I just un-installed it, long ago. Conclusion? The latest versions of Norton's AV program, disk utilities, "tool boxes", etc., may not be the bugaboos they once were. This is a distinct possibility, since it would be logical for them to correct the earlier "conflict" bugs/glitches. When it gets down to the "nitty gritty", the only thing you can do is "try it out". If it causes problems with your particular computer and setup, then you will either have to uninstall it, or contact the tech reps to find out how to overcome the problems. Sometimes the tech reps for the software can help; sometimes the tech reps for your computer system can help. In my case, I have learned to call Gateway if I have problems. (Bought this system last August.) Every person there I have talked to knows hardware AND software in detail - very knowledgeable customer support reps. This is getting long, but just thought of a couple of other things that can go wrong, things that you MIGHT blame on installing new software. 1) Shortly after getting this system, I lost ALL sound! Everything was checked and double-checked. NO SOUND! The sound card was installed properly; the proper drivers were loading with Windows; they were the latest drivers. NO ONE could help! Then, one day I just happened to open Creative Launcher (the control panel for my sound system). I looked around through it and guess what! There's a place to check to enable sound or to disable it!!!!! Somehow, Windows had unchecked the "enable sound"! Windows could have done it on its own, or, as I really suspect, some sound program I installed turned it off for some reason. 2) A colleague at work lost all his sound a couple of weeks ago. When he asked me what could cause that, I didn't remember the same problem I had experienced! (Memory is going.) Anyway, he took the system to the store where purchased it and was charged $108.00 for the diagnostics. Again, guess what! Same thing! His sound was disabled! So, we may think we know what is causing problems, but we might be wrong. I use Paint Shop Pro (PSP) and have had a problem with it for several weeks now. When I scan a black and white document, PSP shows the document with black text, but with a GREEN background, instead of WHITE. I'm still working on this one. SgtGeorge

At 12:18 PM 05/20/2000, Mike & Ginger Woodcock wrote: *************START OF ORIGINAL MESSAGE TEXT************* At 02:23 AM 5/20/00 -0400, you wrote: An admitted prejudiced opinion: 1) Uninstall Norton; 2) The OEM version of McAfee is no good now! Bite the bullet and go to McAfee's home page and pay for the latest version, 5.1. 3) I don't know why you couldn't install the OEM version of McAfee, but in any case, it was probably 3.0, which won't help you much. This is just my OPINION. Not to be taken as "gospel". I've just had so much trouble with Norton, that I won't try ANYTHING that this company puts out. Norton products just don't work well with Windows, whether 95, 98, or 2000. (Major conflicts with the "code".) SgtGeorge Ok, I have a serious question here.. :-) I had not put Norton on the puter yet.. I just got it back from the shop because of the damage done by the recent bugs.. I had lost some Windows files and corrupted others.. I did install McAfee 3.1.1....... I shut down this am for something and it took 20 minutes to come up after the reboot... The last time I installed McAfee 3.1.1 on my puter was when I got it home brand new... I've always used McAfee. The only difference is my new puter is an AMD Athlon. So, is there a problem with McAfee and this new unit. I uninstalled 3.1.1 and rebooted.. It came right up.. just as it should have before. Is it something I'm doing or is my puter going to cause me an early death.. :-) HELP..................LOL ginger **************END OF ORIGINAL MESSAGE TEXT************** McAfee 3.1.1 shouldn't cause any problems with bootup time; however, I don't know if there are any conflicts with AMD Athlon. It could be that when you installed 3.1.1, it assumed default configuration and is checking out your entire system for viruses every time you reboot! If that's the case, you can reinstall it, re-configure it so that it does NOT do a virus check at system bootup or Windows start. That is one of the options of McAfee. SgtGeorge

At 11:25 AM 05/20/2000, Mike & Ginger Woodcock wrote: *************START OF ORIGINAL MESSAGE TEXT************* At 02:23 AM 5/20/00 -0400, you wrote: An admitted prejudiced opinion: 1) Uninstall Norton; 2) The OEM version of McAfee is no good now! Bite the bullet and go to McAfee's home page and pay for the latest version, 5.1. 3) I don't know why you couldn't install the OEM version of McAfee, but in any case, it was probably 3.0, which won't help you much. This is just my OPINION. Not to be taken as "gospel". I've just had so much trouble with Norton, that I won't try ANYTHING that this company puts out. Norton products just don't work well with Windows, whether 95, 98, or 2000. (Major conflicts with the "code".) SgtGeorge Ok, Mike just came in and said that will work, but what is the latest version. He would rather buy it local so we actually have the CD....So, what version should we look for..? Also, what do you know about PC cillin, it came with my AMD Athlon... I'm curious.. Thanks so much.. ginger **************END OF ORIGINAL MESSAGE TEXT************** The latest McAfee is version 5.1. As to PC-Cillin, that's one of the few that I have NOT tried. Anyone out there who uses it, or has used it? SgtGeorge

At 08:44 AM 05/20/2000, David Lewin wrote: *************START OF ORIGINAL MESSAGE TEXT************* I was convinced it was Eudora - the addresses were 100% correct - and uninstalled/reinstalled. Problem persisted. Then I found out it was using one ISP to collect mail from a second ISP. That is blocked. so - NOT a Eudora fault. That's what is called "forwarding". Some ISPs won't allow it. 1. Is there a way of unblocking this? (new ISP is much cheaper on telephone time costs) I'm not sure. Anyone out there who has worked with this problem? 2. I lost my Registration (with Eudora) in the process. I have the e-mails from Eudora confirnming my registration. How do I unblock this without creating two registrations at Qualcomm? Not sure I understand. Do you still have the emails that gave you the registration number? **************END OF ORIGINAL MESSAGE TEXT************** SgtGeorge

I received a message from a "support" address where I had asked for help with a product. I hit "reply" and composed my email, but it wouldn't send. I got "Eudora not responding" and had to shut down Eudora and start over. I did this 4 times, each time that message would not go. I sent one to my daughter (a reply, also) during that time and it went right through. But when I tried the "bad" one again, I got the same "not responding" message. I did my reply, copied it onto a new message and sent it. Then just to see, I clicked on the reply again, and once more had to shut down Eudora. Any idea at all what might have caused that? I'm using Pro 3.0.1. Sylvia

At 11:47 PM 05/19/2000, Sonja Phipps wrote: *************START OF ORIGINAL MESSAGE TEXT************* Hi, I just found out about this list and am new. I have Eudora ver. 3 and was wondering if there were any updates. I have no problem with Eudora 3 but my sister wants a spell checker. Thanks, Sonja **************END OF ORIGINAL MESSAGE TEXT************** Version 3 had a Spell-Checker, but it was included in the registered (paid for) version. Wasn't in the Light version. Don't know how you could get updates for version 3 unless someone has saved them on his/her computer. SgtGeorge

At 08:27 PM 5/20/00 -0500, you wrote: >At 07:13 PM 5/20/00 -0500, Mike & Ginger Woodcock wrote: > >>I have Norton version 4.0 as well as Mike going to get McAfee 5.0. So, >>if I want to try them both, what might I encounter. I did find there is >>nothing on the McAfee site called McAfee Antivirus 2000. > >Ummmm........you realize you can't try them both at once...... > >Mari Ok, Mari this makes perfect sense, but talk me through it and how do I make sure one is completely removed before installing the other... geesh, I hate these kind of choices.. :-(........ ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)

At 08:16 PM 5/20/00 -0500, you wrote: >I think it was on this list that I saw something about your "default text >viewer" ie NotePad. does anyone know how (with very easy terms) to >explain how to change the default text viewer to something else? > >Notepad does not work for me since I tried to install Norton >AV. bummer! I lost several things that I used a lot but no more! The >guy at the repair shops opinion is that the AV program was not compatible >with some files on the disk. I live and try to learn but I just keep >doing these, you would think I enjoy it. <g> >Kay Kay, :-) LOLOL.. I'm the queen of Reformat.. LOLOL I do believe there are some programs that just are not compatible with some units.. and I'm sure I have that unit.. LOLOL ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)

At 07:13 PM 5/20/00 -0500, Mike & Ginger Woodcock wrote: >I have Norton version 4.0 as well as Mike going to get McAfee 5.0. So, if >I want to try them both, what might I encounter. I did find there is >nothing on the McAfee site called McAfee Antivirus 2000. Ummmm........you realize you can't try them both at once...... Mari

I think it was on this list that I saw something about your "default text viewer" ie NotePad. does anyone know how (with very easy terms) to explain how to change the default text viewer to something else? Notepad does not work for me since I tried to install Norton AV. bummer! I lost several things that I used a lot but no more! The guy at the repair shops opinion is that the AV program was not compatible with some files on the disk. I live and try to learn but I just keep doing these, you would think I enjoy it. <g> Kay

At 08:16 PM 5/20/00 -0500, you wrote: >I think it was on this list that I saw something about your "default text >viewer" ie NotePad. does anyone know how (with very easy terms) to >explain how to change the default text viewer to something else? > >Notepad does not work for me since I tried to install Norton >AV. bummer! I lost several things that I used a lot but no more! The >guy at the repair shops opinion is that the AV program was not compatible >with some files on the disk. I live and try to learn but I just keep >doing these, you would think I enjoy it. <g> >Kay First get a new computer guy. If they are any good they know this is not true. It is all in keeping your computer clean, and setup right. To set a new program as your *.txt program, start Explorer and go to the View menu item. Left click. On the drop down menu, select folder options. On the new window, select file types. Look for the text document type, and highlight it. That will show what opens that type of file. Read help on this window, and see the different ways you can change this selection. The way I do so, is select remove, and then try to open a *.txt file and when it asks what do you want to open it with, I tell it the executable file that I wish to use. I frequently use some freeware notepad type file that allows you to do many more things than Notepad. Like spell check. Jack

At 07:13 PM 5/20/00 -0500, you wrote: >Oh, and your other post about conflicts, OH boy did you hit it on the >head. We have an HP ScanJet 5p and it HATES being ANYTHING but FIRST to >load and install. WOW, did that cause some headaches.. Everytime we >have had to go down and reformat, it has cost much time in longdistance >and a charge card.. geesh... Our computer guy decided to load it for us >this time and even he had to resort to the HP guys.. LOLOL.. and 3 days >later he had it in.. I need to try it to be sure he got it in right.. LOL.. If you are using a parallel port scanner, and any HP printer, you are in for a hard time. Most of the newer HP printers, (still my favorite), use the high speed connections between the computer and the printer. If the bios is set properly for the printer, you may not ever get a scanner older than a year old to work with a newer HP printer. The fix is simple, get a second parallel port, there are several out there that ties to your pci buss, and have software to install it. These are very good for use with scanners. If you also have a parallel port, Zip drive, get it its own parallel port, as it will not share with about anything. Jack

At 06:27 PM 5/20/00 -0500, you wrote: >Any suggestions... This harddrive was reformatted yesterday.. I put McAfee >on and then uninstalled it.. How do I know if I got ALL the little sneaky >files off before reinstalling the new one.. and is there really a chance >of a problem if I install more than one... "just a question >here" LOLOL... but, still want an answer..What would I look for in trouble.. > >your humble sponge here......, :-) If you have not installed a lot of software, and different versions of the same program on the disk, you can probably place a new one on there OK. The problems we had most were due to people running two or more at same time, then doing lots of program changes. We did find some problems with McAfee and Norton, on the same machine one after the other even if you un installed the first one before you installed the second. Try it, and see. You can use regedit and find the left overs from these two in the register usually. Learn to use msconfig to cause things to not load at startup also. Jack

At 06:56 PM 5/20/00 -0500, you wrote: >At 06:42 PM 5/20/00 -0500, Mike & Ginger Woodcock wrote: >> OK< HUGE question here... We can find McAfee 2000, McAfee Deluxe which >> has some utilities.. which do we want.. I think the Utilities has the >> Oil Change.. and I've heard bad things about that.. So are all you guys >> using McAfee 2000.. > >Call around now, and see what there is available on the shelves. Someone >may have a different version... >not the latest, but the next to latest. > >Also, the web site SHOULD tell you what the difference between the two >is. Barring that, I guess the only way is to go and read the boxes on the >shelf. As to the bad things...George would be more informed on >McAffee. I use Norton. > >Mari Mari, You are wonderful in the help department. :-) I have Norton version 4.0 as well as Mike going to get McAfee 5.0. So, if I want to try them both, what might I encounter. I did find there is nothing on the McAfee site called McAfee Antivirus 2000. Oh, and your other post about conflicts, OH boy did you hit it on the head. We have an HP ScanJet 5p and it HATES being ANYTHING but FIRST to load and install. WOW, did that cause some headaches.. Everytime we have had to go down and reformat, it has cost much time in longdistance and a charge card.. geesh... Our computer guy decided to load it for us this time and even he had to resort to the HP guys.. LOLOL.. and 3 days later he had it in.. I need to try it to be sure he got it in right.. LOL.. ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)

At 06:42 PM 5/20/00 -0500, Mike & Ginger Woodcock wrote: > OK< HUGE question here... We can find McAfee 2000, McAfee Deluxe which > has some utilities.. which do we want.. I think the Utilities has the Oil > Change.. and I've heard bad things about that.. So are all you guys using > McAfee 2000.. Call around now, and see what there is available on the shelves. Someone may have a different version... not the latest, but the next to latest. Also, the web site SHOULD tell you what the difference between the two is. Barring that, I guess the only way is to go and read the boxes on the shelf. As to the bad things...George would be more informed on McAffee. I use Norton. Mari

At 06:42 PM 5/20/00 -0500, you wrote: > OK< HUGE question here... We can find McAfee 2000, McAfee Deluxe which > has some utilities.. which do we want.. I think the Utilities has the Oil > Change.. and I've heard bad things about that.. So are all you guys using > McAfee 2000.. > OOps, I forgot to say that the guy on the phone could NOT tell us if it was 5.1, he just said it was McAfee 2000... We called locally to see if they had it so we could have an actual CD instead of JUST a download.. Mike is going to the site now to see what they have.. If a CD is available as well as the download, we will order.. Hopefully no more dumb questions before 7pm.. LOLOL.. it is now 6:55 pm my time.. :-) ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)

At 06:27 PM 5/20/00 -0500, Mike & Ginger Woodcock wrote: >Mari, >I do agree with this.. I just put it on because it was with Eudora at the >time and just up dated the dat files.. but this new puter DOES not like >McAfee..... Mike is going to purchase it, but I'm wondering if I'll be >able to use it with my AMD Athlon..... It has done some serious locking >up with it on.. I take it off WHEN I can finally get the thing to come >back up and bam.......pops back up slicker than snot.. LOL...... (sigh)....Ginger, I'm not very good at this....which is why *I* sponge off from George. And I shouldn't have said THAT because we don't want him to get a swelled ego, now do we? <g> One thing you might consider...I had gotten a new unit. Same printer, same photo printer, same scanner, same monitor. New unit has WIN 98 while the old one had WIN 95. Nothing else was different, except the WIN 98 and perhaps the programs installed in a different order than on W95. Problems! Every time I'd try to use the scanner, it folded on me. Couldn't get it to work to save me. Finally discovered the whole problem came down to loading. If something else loaded and used a file that the scanner used (please don't ask me which file....it's vaporized <g>) then the scanner balked. In other words, what it boiled down to is that the scanner was sharing a file that something else was... and if the Windows loaded the scanner first, then it was fine. BUT...if it loaded something else that used a file that the scanner used...well the scanner just sat there...all I got when I tried scanning was the software interface! The scanner went through the motions, but wouldn't actually scan. Instead of the thing I was scanning, I'd get the scanner software program interface! I know this isn't exactly what you are relating, but it could be that they are battling for the same file. >Any suggestions... This harddrive was reformatted yesterday.. I put McAfee >on and then uninstalled it.. How do I know if I got ALL the little sneaky >files off before reinstalling the new one.. and is there really a chance >of a problem if I install more than one... "just a question >here" LOLOL... but, still want an answer..What would I look for in trouble.. You don't know. And, likely as not, you haven't removed all the files. I don't think there's anything that's out there that is fool-proof where that is concerned. I used to use Quarterdeck when I had WIN95...but alas, it won't work with WIN98. (sigh) Don't think I've helped..... Mari >your humble sponge here......, :-) > >ginger >Mike & Ginger Woodcock/EagleRun Australian Shepherds >[email protected] http://www.eaglerun1.com >Ginger's WebDesign is here to help with your Web Needs, >Give us a call, or email with your questions. >Remember, the purchase of an EagleRun Aussie is not the end >of a Transaction, it is the Beginning of a Relationship, enjoy!! :-) > > >============================== >Search ALL of RootsWeb's mailing lists in real time. >RootsWeb's Personalized Mailing Lists: >http://pml.rootsweb.com/

OK< HUGE question here... We can find McAfee 2000, McAfee Deluxe which has some utilities.. which do we want.. I think the Utilities has the Oil Change.. and I've heard bad things about that.. So are all you guys using McAfee 2000.. ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)

At 03:52 PM 5/20/00 -0500, you wrote: >One thing to add. >George has touched on it...but most of the time these programs that "come >as a package" even with Eudora....are either outdated, or only watered >down versions. I never use these programs...always buy the full boxed >program. Costs more, but you'll never be sorry! > >Mari Mari, I do agree with this.. I just put it on because it was with Eudora at the time and just up dated the dat files.. but this new puter DOES not like McAfee..... Mike is going to purchase it, but I'm wondering if I'll be able to use it with my AMD Athlon..... It has done some serious locking up with it on.. I take it off WHEN I can finally get the thing to come back up and bam.......pops back up slicker than snot.. LOL...... Any suggestions... This harddrive was reformatted yesterday.. I put McAfee on and then uninstalled it.. How do I know if I got ALL the little sneaky files off before reinstalling the new one.. and is there really a chance of a problem if I install more than one... "just a question here" LOLOL... but, still want an answer..What would I look for in trouble.. your humble sponge here......, :-) ginger Mike & Ginger Woodcock/EagleRun Australian Shepherds [email protected] http://www.eaglerun1.com Ginger's WebDesign is here to help with your Web Needs, Give us a call, or email with your questions. Remember, the purchase of an EagleRun Aussie is not the end of a Transaction, it is the Beginning of a Relationship, enjoy!! :-)