today I went and tried accessing the cached webpage. after a mighty struggle, it managed to drag down a down and dirty version of a cached page. ok, I recognise this issue, we have 3 accounts on this computer, and in my account 23andme website is corrupted. now SEAX is corrupted in just the same manner in my husband's account-except I can get into 23, but it is uncooperative otherwise. SEAX is much more difficult to access, but also when I get there I can't use the site. what is the issue with these two? how do I fix it? (other than using my husband's acct for 23andme, and my acct for SEAX, 23andme works just fine in his acct, and I assume SEAX will work fine in mine) Cornelia On Mon 06/27/11 1:14 AM , Charani [email protected] sent: [email protected] [1] wrote: > it's > just SEAX that's the problem. Sometimes an old cookie will cause a problem so clearing cookies, temp internet files and temp files will usually do the trick. The problem is finding where they are in the Windows system as Mickeysoft keeps hiding them to stop users deleting the rubbish. You could do with CCleaner (a free program) to get rid of it all. An old link, bookmark, will get corrupted and give a false impression. If they were doing some maintenance on the site when you first tried, that could cause the your computer to keep trying on that link. A reboot will sometimes work as well. -- Charani (UK) OPC for Walton, Greinton and Clutton, SOM Asst OPC for Ashcott and Shapwick, SOM http://wsom-opc.org.uk [2] http://www.savethegurkhas.co.uk/ [3] Links: ------ [1] mailto:[email protected] [2] http://wsom-opc.org.uk [3] http://www.savethegurkhas.co.uk/