Hi Dianne Why order by phone? The GRO order website is simplicity itself. Peter Bridge In a message dated 06/03/2010 03:20:00 GMT Standard Time, joyce_c@rogers.com writes: I googled to check after the 011 the next 2 numbers are 44 for the UK then the area code which in this case is 300, so now I see which 0 that Dianne says she drops. The must have some reason for adding the 0 perhaps like we add a 1 for long distance. Now to gather the information I need to order a certificate or two. thanks Dianne Dianne wrote: When I call from Canada I always have to add 01144 and drop the first number which is usually a 0.