Dear Joan, I'm glad you can get thru!!! I copied and pasted the email address and it came back. It seems it's yahoo that is returning this message, it is below. "Hi. This is the qmail-send program at yahoo.com. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out." I guess I'll try faxing it. Thank you again for the info. Frances