Forwarded with kind permission of the FFHS. -------- Original Message -------- GRO TO PROVIDE A COLLECT SERVICE FROM SOUTHPORT FROM 30.10.07 It was previously announced that the current facility for customers to order and collect certificates from Family Records Centre (FRC) would be withdrawn from November 2007 and there was no intention to provide a replacement service. However, on 28 September the FFHS and other members of the FRC Users Consultative Group Meeting User Group were advised by the GRO's Certificate Services Branch that a certificate collection service will be available at the GRO office in Southport with effect from 30 October 2007. Details are still being finalised but this facility will be available only for orders placed by telephone or post or by Registration OnLine (ROLO) account holders. It is envisaged that collection in person will be available from 10.00–16.00 Monday–Friday. While this is to be welcomed as a small step in the right direction, it remains to be seen to what extent this meets the needs of users. We will keep you advised as more news becomes available. Roger Lewry FFHS Archives Liaison Officer Email: < exec.member.rl@ffhs.org.uk> -- News message 152 from the Federation of Family History Societies To unsubscribe, e-mail: ffhs-news-unsubscribe@maillist.ox.ac.uk To report problems, email: ffhs-news-owner@maillist.ox.ac.uk