I had that problem at one point. Had to clear all history, cookies, old files, etc. Also I was doing the web search thru FTM and had to clear temp files thru FTM also. Directions were in their help files, but I had called ancestry and they sent them to me. Annie in Minnesota In a message dated 5/8/2008 1:49:53 P.M. Central Daylight Time, [email protected] writes: Is anyone else having trouble on ancestry.co.uk? Every time I try to > access > a census image I get a flashing screen telling me to upgrade to enhanced > viewer (which I had done ages ago and was working well only half an hour > ago) and am unable to get to the census image. > Patti **************Wondering what's for Dinner Tonight? Get new twists on family favorites at AOL Food. (http://food.aol.com/dinner-tonight?NCID=aolfod00030000000001)