Thanks for the hint Kate, but unfortunately it gives me an "untitled" reply. That is with Firefox, that I just downloaded. Previously, I would get a message saying " this site is not accessable" or something of that nature. This all happened literally overnight last summer. I contacted my ISP and we went through various tests. Finally they suggested I contact the manufacturer of my router. I did that and we worked on it. Still, no joy. If Genesreunited was truly interested in having a legitimate website, one would think that they would address these problems. I am rather disheartened with them at the moment and will certainly be doing everything in my power to cancel my subscription. It is basically useless to me at this point in time. Rich ----- Original Message ----- From: "Kate Burhouse" <k.burhouse@btinternet.com> To: <eng-hampshire@rootsweb.com> Sent: Monday, January 19, 2009 4:57 PM Subject: Re: [ENG-HANTS] (no subject) > Hi > > I was having problems a few months ago and managed to sort them out. > > Can you give more information about what happens? If you click on this > link... > > http://www.genesreunited.co.uk/ > > what exactly happens? Do you get an error message? > > Do you get into the home page at all? If you do, does it give you the > option > to 'Sign Out' on the right hand side? > > Kate > > > -----Original Message----- > From: eng-hampshire-bounces@rootsweb.com > [mailto:eng-hampshire-bounces@rootsweb.com] On Behalf Of rich > Sent: 19 January 2009 18:07 > To: eng-hampshire@rootsweb.com; eng-wiltshire@rootsweb.com > Subject: Re: [ENG-HANTS] (no subject) > > I have been unable to access the site since July of 2007. I have tried > everything, even getting my ISP involved. > I receive their emails but cannot reply to them as one has to go into the > site to respond. > I was able to send an email to them outlining my problem but no one > bothered > > to reply. > I have recently received a message from them regarding my automatic > renewal > which is due next month and I can't even tell them not to do it. > Can anyone out there help?? > > Rich > > > > ............................................. > Want to contact the local community? > Please visit Hampshire Parish Jottings > http://hants.parishjottings.org.uk > ............................................. > > ------------------------------- > To unsubscribe from the list, please send an email to > ENG-HAMPSHIRE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

Ok, now I have more information... First try and access this page... http://www.genesreunited.co.uk/help/ If it does open, then look for the option to 'Sign Out' on the right hand side and click on it. Once you have signed out you may be able to display the proper home page and sign in properly again. If you cannot access even the help page, then try this... ******************* from the GenesReunited FAQs This could be an issue that is caused by your browser refusing to accept the per-session cookies which the site needs to place on your computer whilst you are logged in. Please don't be put off by the length of the following answer! If you follow our step-by-step instructions, it's likely that the issue will be resolved ... Cookies are managed by your local browser. Therefore whether a cookie is deleted is dependant on your local browers version and it's settings. Web page providers can indicate expiration dates of cookies some cookies can expire almost instantly some cookies are persistant. It important to recognise that cookies are only "visible" on a per domain basis. This means a cookie from one domain cannot read data from another domain (unless the same provider owns both domains). Also cookies represent a store of data, they are simply text files -cookies themselves are unable to read private data. To protect your privacy other security settings are far more relevant - such as the installation of ActiveX controls. Advertisers for example make heavy use of cookies to measure the success of advertising campaigns. However the information they are able to collate is valuable only in terms of accumulation - unless you volunteer them information their cookies can never contain private information. Genes Reunited uses cookies for "state-management". We record whether a member is logged in or not and sometimes previous and/or next page. We do this to provide a better experience. For this data, session cookies are used meaning the cookies are deleted when the browser is closed. To resolve this problem you need to activate the per-session cookies feature within your web browser's internet security section. If you wish to utilize the auto-login feature so you do not need to enter your username and password every time you visit the site you will also have to enable the stored cookies. If you were using the site previously without trouble this error could now be occurring if you have recently upgraded your web browser, or have changed your internet security level settings. The following guide should be able to assist you to activate cookies for your internet browser: -Internet Explorer 7.0- The newest version of Internet Explorer 7.0 has advanced cookie management. In order to use this website you will need to adjust the Privacy Settings. If you go to the Internet Options icon in Control Panel (found through Start Menu, Settings, Control Panel). Then select the Privacy tab, you need to adjust the scroll bar to at least Medium, then apply and OK the settings. If you are using Internet Explorer 5.5 or earlier you should be able to change your cookie settings via the Internet Options icon in Control Panel you can find control panel under settings in your Start Menu. In Internet Options go to the Security tab, then select Custom Level. A window with a list of options and checkboxes next to the options will appear. Scroll down the list till you find Allow Cookies and change the settings. If you are using any other browser, i.e. Netscape or AOL, please check their respective home pages for instructions on how to adjust cookie settings. ******************* If neither of those work, I'll think again, but let me know of any messages etc that happen. Kate -----Original Message----- From: eng-hampshire-bounces@rootsweb.com [mailto:eng-hampshire-bounces@rootsweb.com] On Behalf Of rich Sent: 19 January 2009 22:39 To: eng-hampshire@rootsweb.com Subject: Re: [ENG-HANTS] (no subject) Thanks for the hint Kate, but unfortunately it gives me an "untitled" reply. That is with Firefox, that I just downloaded. Previously, I would get a message saying " this site is not accessable" or something of that nature. This all happened literally overnight last summer. I contacted my ISP and we went through various tests. Finally they suggested I contact the manufacturer of my router. I did that and we worked on it. Still, no joy. If Genesreunited was truly interested in having a legitimate website, one would think that they would address these problems. I am rather disheartened with them at the moment and will certainly be doing everything in my power to cancel my subscription. It is basically useless to me at this point in time. Rich

Not getting at anyone but it would be nice if you could put a subject such as "Genesreunited" or similar. The main reason being is that anyone who has no interest in this can delete it without operning and secondly if its about a family member people will delete it instead of opening it and you could lose some important information Please use a subject Chris SOUTHERN LIFE(UK) History of the villages of Hampshire, Dorset and the Isle of Wight http://southernlife.org.uk ----- Original Message ----- From: "rich" <richang@mnsi.net> To: <eng-hampshire@rootsweb.com> Sent: Monday, January 19, 2009 10:38 PM Subject: Re: [ENG-HANTS] (no subject) > Thanks for the hint Kate, but unfortunately it gives me an "untitled" > reply. > That is with Firefox, that I just downloaded. > Previously, I would get a message saying " this site is not accessable" or > something of that nature. > This all happened literally overnight last summer. I contacted my ISP and > we > went through various tests. Finally they suggested I contact the > manufacturer of my router. I did that and we worked on it. Still, no joy. > If Genesreunited was truly interested in having a legitimate website, one > would think that they would address these problems. > I am rather disheartened with them at the moment and will certainly be > doing > everything in my power to cancel my subscription. It is basically useless > to > me at this point in time. > > Rich > > ----- Original Message ----- > From: "Kate Burhouse" <k.burhouse@btinternet.com> > To: <eng-hampshire@rootsweb.com> > Sent: Monday, January 19, 2009 4:57 PM > Subject: Re: [ENG-HANTS] (no subject) > > >> Hi >> >> I was having problems a few months ago and managed to sort them out. >>