Hello Listers I sent an email to Knightsroots but received the following 'reply' (not from them, but from an automated something-or-other): Your mail to the following recipients could not be delivered because they are not accepting mail from cliveden@acenet.net.au: knightroots I used their latest message as a 'reply to' so there's no possibility of typing something incorrectly. Could someone advise what I should do next please? I can't think what I've done wrong. I don't understand the colon at the end of my address - my address would have been the usual that is automatically produced when sending an email. I was wanting to find out the procedure for asking for a look up, and also to see if my possibly KNIGHT ancestor had any link with them. Help, please! Many thanks. Pam cliveden@acenet.net.au Beaudesert, Queensland, Australia.