Me again! Now that's what I call a polite, constructive answer! I have answered thanking and congratuling Ann Crutwell. Of course it doesn't solve the problem, but at least we know what's happening! Geoff ----- Original Message ----- From: "Ann Crutwell" <AnnCrutwell@weymouth.gov.uk> To: <geoffrey.everest@free.fr> Cc: "Mark Sampson" <MarkSampson@weymouth.gov.uk> Sent: Tuesday, August 10, 2004 4:57 PM Subject: Weymouth & Portland Borough Council - Complaint 92 Dear Mr Everest Webcams I note you sent this to our customer care department. I would like to explain why we are having difficulty with our present webcam set up. As a small web development team we have to concentrate on many areas of internet technology at once. Our webcam target is to have a minimum of 4 static cams with one roving cam for events. We have had to develop from scratch a strategy for broadband whilst retaining a facility for users without this option. We have purchased 4 cams and as well as negotiating for siting permissions and arranging installations we have had to arrange networking back from remote sites. Our technical advisors believed we would be able to stream multi cameras over our current IP address. This has proved not to be the case. Slowly we are overcoming each technological obstruction. Your interested is appreciated and we are sorry that you cannot currently view the full range of options that we have planned. But please be assured that we will get there as soon as we can. Regards Ann Crutwell Web Developer The contents of this e-mail are intended for the named addressee only. It contains information which may be confidential and which may also be privileged. Unless you are the named addressee you may not copy or use it, act in reliance upon it, or disclose it to anyone else. Unauthorised use or disclosure may result in legal proceedings. If you have received it in error please notify us immediately on +44 (0)1305 838000 and then destroy it. We make every effort to keep our network secure and free from viruses. However you do need to check this e-mail and any attachments to it for viruses and accuracy as we can take no responsibility for any viruses, errors or omissions which are transferred or arise as a result of the transmission of this e-mail. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of Weymouth & Portland Borough Council.