RootsWeb.com Mailing Lists
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    1. [DUTCH-COLONIES] Ancestry.com
    2. Today when I went into Ancestry.com to use the census information, I discovered a large gray rectangle covering a portion of the left side of the Preview Page and at the bottom the black words, Page Tools. I can access the census just fine, but the citations are covered up. Anyone else having this issue. When i called, they didn't have a clue what I was talking about. This concerns all census years. If you put your curser on the list of surnames that comes up, that is clear and fine, it is only when you click "view Records" to the left that this issue appears. Judy

    01/23/2013 05:41:28
    1. Re: [DUTCH-COLONIES] Ancestry.com
    2. Judy, I checked six images and do not have this problem. Try signing out of Ancestry and closing it, wait a few, then re-open and sign in. I don't know that this will work, but it might. The problem I'm having right now is that they're repeatedly signing me out.  They always tell me that Ancestry doesn't like my browser - Safari - but I only have this problem about twice a year. Nancy ----- Original Message ----- From: jacassidy22@verizon.net Date: Wednesday, January 23, 2013 1:43 pm Subject: [DUTCH-COLONIES] Ancestry.com To: dutch-colonies@rootsweb.com > > Today when I went into Ancestry.com to use the census > information, I > discovered a large gray rectangle covering a portion of the > left side of the > Preview Page and at the bottom the black words, Page Tools. > I can access > the census just fine, but the citations are covered up. > Anyone else having > this issue. When i called, they didn't have a clue what I > was talking > about. This concerns all census years. If you put your > curser on the list > of surnames that comes up, that is clear and fine, it is only > when you click > "view Records" to the left that this issue appears. > Judy > > ------------------------------- > To unsubscribe from the list, please send an email to DUTCH- > COLONIES-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message >

    01/23/2013 12:03:30