One of our M222+ has transferred his GENO2 results to FTDNA. We are trying to get his results sent to Dave. The member says he does not have a GENO2 ID or password........... Is there any way he can retrieve those from GENO2? Thanks, Linda

Susan, Thanks for the reply. Going back to my notice from FTDNA of his results I see a couple of things, one of which I ""assumed M222+""" without going back to check and he is actually M269 and a member of Erik's 9919 and MultiRecLOH Project. Dear 9919andMultiRecLOH Group Administrator, The following project member ordered an additional product: Larry K. Stephens Kit Number: 264029 Test: GenoProjectConversion Appreciate your response. I had seen that answer but forgotten it. Linda -------- Original Message -------- Subject: Geno2 password or ID to get in for download Geno2 results to Dave Date: Mon, 18 Nov 2013 11:40:13 -0600 From: Linda McKee <[email protected]> To: [email protected] One of our M222+ has transferred his GENO2 results to FTDNA. We are trying to get his results sent to Dave. The member says he does not have a GENO2 ID or password........... Is there any way he can retrieve those from GENO2? Thanks, Linda

If he retained the box the test came in, he has the ID; the password should be in his confirmation email...and/or attached to his registration page with Geno2 when he received his raw data. If he hasn't registered his result with NG how does he have his raw data? If he doesn't have a password because he hasn't registered the result to obtain the raw data, he does need the kit number from the box and I believe that he may set the password when he registers....at least that was the way it was when I had all those fellows doing Geno2...so if it's changed this may not work. On 11/18/2013 12:40 PM, Linda McKee wrote: > One of our M222+ has transferred his GENO2 results to FTDNA. > > We are trying to get his results sent to Dave. > > The member says he does not have a GENO2 ID or password........... > > Is there any way he can retrieve those from GENO2? > > Thanks, Linda > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >