Understandably so...If the next sample also fails, they have been known to send you a kit free of charge for you to return fresh samples. You might like to request that. Susan On 11/13/2013 5:11 PM, Len McC wrote: > In response to a query 11/12/2013 re: order for DF85 placed 8/18/2013, > FTDNA replied as follows: > > "Thank you for your email. SNP tests usually take about 6-8 weeks to > complete. However, we have tried to test your sample multiple times, and > each attempt has resulted in a result that does not pass the quality > control standards set for our lab. We are going to try one more time on > an unopened vial of your DNA sample. We should know if this latest > attempt is successful in about 4 weeks. We greatly appreciate your > attention to this matter." > > I am LESS than thrilled ! > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >