I know that I tried to call Borderbund (makers of the FTM program) and when I asked to speak to someone who could tell me about the aqueduct file on the FTM, I was told that I had the wrong number and (rudely) hung up on. SO, I tried to call Aqueduct but they have either moved or gone out of business. Number has been disconnected and even information did not have a number for them. Until the post that it was on FTM 7 I was going to delete 9 and go back to 8. Now my question is..... does anyone recall reading in the agreement that they were going to do this????