This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/xY.2ADI/758.1 Message Board Post: Dear Mr. McCollum, I checked the APG website and DO NOT see Sandra Novak listed with them anymore: http://www.apgen.org/ However, she was at one time. You may want to contact them about arbitration procedures. Quote: "Who can file a complaint?" .... "If you believe an APG member has violated this code Contact the office of the Executive Director (ED) through email or postal mail to request an official Complaint .... Include copies of written agreements, records of payment, emails or other correspondence, and any other items that will help the Professional Review Committee (PRC) understand your complaint against the member." This was found at http://www.apgen.org/ethics/index.html You may want to check with the town of Southington to see if she is registered with them and ask them what recourse you may take.