Geez, and to think that most of my problems is with email coming from the ancient land of my ancestors - Scotland. The wee scoundrels haven't changed a wee bit over the centuries ;-) lol... Cliff. Johnston "May the best you've ever seen, Be the worst you'll ever see;" from A Scots Toast by Allan Ramsay ----- Original Message ----- From: "James Castellan" <james.castellan@gmail.com> To: <countycork-L@rootsweb.com> Sent: Wednesday, February 10, 2010 2:23 PM Subject: [CO CORK] Problems Sending/Receiving Comcast Emails >I previously used Comcast for my ISP. I experienced problems receiving > emails. I called their customer help line and they assured me every email > sent to my address went euither into my IN BOX or my "spam filter" email > folders. So I got an copy of the particulars of an email that was not > received by me. I called again and they again confirmed every email went > either to my IN BOX or spam filter folders. I then read provided the > evidence to the contrary. Oooops! > > After talking with the manager of the customer service group, she gave me > the phone number for their "network security" group. In talking with the > Comcast newtork security group, I learned that they outsource their "high > level email network filter" responsibility to a third party that checks > all > incoming traffic to their email servers. They track email that they > consider > bad -- spam or virus infected, etc. -- and when the percentage gets to a > certain level (not for public information), they refuse ALL email from > that > source. You can request that the Comcast network security group > re-authorize > this email service provider to allow it to be "approved" -- but when it > again gets to a certain level of "bad" email coming in to Cioncast, they > will again block that email server. > > I expect your experience with intermittent email problems is caused by > this > security protocol. Note that if you use email forwarding addresses tht > don't > check for spam/virus emails before forwarding or the sending ISP has a > large > number of users with no or ineffective PC firewall security whose PCs have > been compromised and are sending tons of email spam unkown to the PC > owners, > you'll experience this problem since Comcast has a very large number of > users and I'm sure many get emails send from Irish ISPs. > > Hope this isn't too techy for the problem to be understood. In any case, I > left Comcast for this specific reason -- their "high lever network > security > email filter" through out the baby with the (bad email) bathwater..... > > Check out the Ireland GenWeb County Cork Website at: > http://www.rootsweb.com/~irlcor/ > It is a good place to find information related to your family research. > ------------------------------- > To unsubscribe from the list, please send an email to > COUNTYCORK-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message