Hi List, I knew there was another issue that had been raised in the recent discussion. One of you contacted me offlist to follow up (and I've just responded offlist with particulars). I thought, though, that the rest of you could also use this information, so am sending it to all. The issue had to do with emails being sent to the list but never posted / received. First, PLEASE remember to send all administrative questions to CoTyroneIreland-admin@rootsweb.com, not to my private email address. The CTI-admin address will be forwarded by RW to the email account I have designated to receive CTI requests -- an email account I limit to particular "official" uses, so it gets a lot less email and yours is much less likely to get lost in the shuffle. I have multiple email accounts, one of which is my "emergency" email, which I use only when my usual email accounts are acting up. If you send something to this account, I may not see it until the next time I'm having problems and have to use that account. Also, when it goes to CTI-admin, it gets forwarded to both me (Claire K) and the assistant admin (Clare L), so if one of us is unable to get back to you (out of town, email problems, health issues, etc.), the other one will. Now for the posting problem / issue. Here are some reasons why a post doesn't go through to the list: -- the post is too long (usually this happens if the poster forgets to post in plain text, or responds by copying an entire digest). Solution (actually, preventive): make sure you post in plain text only, and make sure you trim any quoted material down to just the relevant parts. -- the poster has bounced off the list (e.g., maybe their ISP reported the mailbox was full or temporarily unavailable). Solution: keep your inbox as empty as possible; know what your software limits are. (If you are on AOL, check the archives of AOLers-RootsWeb (see http://lists.rootsweb.ancestry.com/index/other/ RootsWeb_Support/AOLers-RootsWeb.html for info) to see if this is a known AOL problem. (Better yet, subscribe, and keep up to date on the problems AOL users have with RW)). If you haven't received posts from CTI (or any other list) for a while, first check the list archives to see if messages have gone out to the list that you didn't receive -- it may just be that no one's posted anything, not that you're not receiving posts -- and if you find posts in the archives that you never received, check with Password Central to see what lists you're currently subscribed to (see http:// www.rootsweb.ancestry.com/ -- scroll down to "Help" (or just search the page for "Password Central") and click on the link to "Password Central"). If the list you think you're subscribed to isn't on the list you get from Password Central, contact the list admin (at LISTNAME-admin@rootsweb.com, where LISTNAME is the name of the list) to see if s/he can tell you why you bounced off, or just resubscribe (to LISTNAME-request...). -- the poster posts from one email account but is subscribed with a different account. Solution: doublecheck which account is subscribed and which is listed in your from line (if you have multiple accounts). -- RW servers are down for maintenance, or are offline. -- your email program isn't set up to accept copies of your own posts. If none of the above solves your problem, send me a copy of the full headers of the email you sent that never made it to the list (with details of what you tried) and I will see if I can get a definitive answer as to what happened to your message(s). Hope that helps. Sorry for the length! ;-) Claire K seekay@comcast.net