Forwarding from the Admin. Please respond to the original poster, not me. Claire K CTI Admin seekay@comcast.net From: David Hall <hallmark1@utvinternet.com> Date: January 27, 2009 7:42:19 PM EST To: cotyroneireland-bounces@rootsweb.com Subject: Re: [CoTyIre] Irish BMD Indexes Using Vista....not a problem for PDF files......go to Start, select All Programs.....look for Adode Reader and click on it...you get a blank screen...just go File>Open and you should see your PDF files....by default they go to "Documents"..... Maybe someone can confirm what these files are saved as...are they PDF's or JPEGs?? Marilyn Jones wrote: Sorry Guys I'm not getting it? Here are the steps I am taking.. Once the image can be viewed I have options Print and beside that Save.. If I just click on the Save arrow, NO option or pop-up is given When I right click on Save a window pops up for adoble flash player settings? I have checked my Pictures and also Documents and I can't find any file. Sorry to going on about this but I am finding quite frustration. Marilyn Hi Theresa Thank you for the instructions, I tried everything I could think of last night with no luck. I am no whiz on the computer so I am grateful for any and all help. So help !!! I can't seem to save an image, or if I am saving it I can't find it. I'm not sure if the problem is I am using Vista, but I have looked and can't find the image. Can you give me any more help with this problem. Thanks again Marilyn Hi again Claire, I should have said in my original message, that since you are having difficulty accessing the records, LDS rely on being told this. If you press the Feedback button at the top of the page and let them know then they'll fix it. Secondly I should also have said that you can copy the text and the image to your own pc. When you click on a person's name the record details are displayed. If you click on Copy to clipboard you can then paste the details to a document and save. When you load the image, just click on Save and the image will be saved to your documents folder. This saves transcribing the data and means that you can access it again easily whenever you want from your saved copies on your pc. Hope this helps Theresa