In a message dated 8/29/04 10:51:47 AM Eastern Daylight Time, [email protected] writes: > me faster than I thought he would. Here is > his answer. Lois > > ******** > > reading your ocmplex instructions from reply from the computer doode AND reading the earlier simple instructions from this list subscriber then attempting to use either approach my Dell laptop using aol ? 8 or 9 has had BOTH Dell AND AOL OVERLAY the MS XP features and so scramble them that you cannot find EITHER suggested path to turn on the firewall SOME ONE email DELL to relate to them their attempt to lay over MS XP their own Dell world version of everything HINDERS use of your lap top and pc to the point of damaging that use AND the DELL touted AID in fixing problems is near worthless DUE TO massive parsing / splitting ALL ISSUES into 1000s of sub issues so much so that you cannot FIND easily ANYTHING and surely can NOT then use their help pages / websites ALMOST at ALL then ALSO Dell has no persons you can reach who are pro's to AID YOU so that then with that back drop you see their TOUTEd service is near worthless willy