Cook Co Listers -- I have a request - - for your opinion. I am curious to find out if anyone on this wonderful List has encountered any problems/issues over the past 4-5 years when requesting obits/newspaper article research, etc., from the A. Lincoln Presidential Library (formerly known as the IL State Historical Library) in Springfield IL. If the problems you encountered were a customer service issue (i.e., could have been - or should have been - easily resolved, but the requestor was made to feel as if the inquiry/request was either futile, without reason, or simply "sillly" as one client told me), please direct your response ONLY to my personal email address of mollx@hotmail.com (please do NOT simply hit "Reply"). I trust you implicitly - and thank you for your input. molly Molly Kennedy P O Box 5785 Springfield, IL 62705 www.mollx.com Genealogy - Confusing the dead, and annoying the living. _________________________________________________________________ i'm making a difference. Make every IM count for the cause of your choice. Join Now. http://clk.atdmt.com/MSN/go/msnnkwme0080000001msn/direct/01/?href=http://im.live.com/messenger/im/home/?source=hmtagline